Microsoft Word Crash Surge (Build 16.0.19029.20244)

Crash module: mso20win32client.dll
Affected process: Winword.exe

Impacted organizations: 500+
Impacted devices: 15,000+
Some large enterprises are heavily affected

Check your own environment
You can see the crash trend for WINWORD.EXE directly in your tenant using the App Crash Details dashboard:
Replace org_name with your ControlUp org and click:
https://app.controlup.com/org_name/dashboards/dashboard/312636d2-3969-425c-8e32-6960e1e224c5?range=30d&v=Application%3DC%253A%255CProgram%2520Files%255CMicrosoft%2520Office%255Croot%255COffice16%255CWINWORD.EXE2. If affected, consider opening a case with Microsoft Support
This helps raise visibility on their side—and the more customers that report it, the faster it gets attention.