Users discussed finding a clean way to set a trigger with multiple schedules for monitoring Horizon services. It was suggested to use a PowerShell script with IF logic for this. To prevent getting emails when the server closes for patching, a maintenance window could be set, with a different action taken if the service is down for more than 30 minutes. ControlUp's Realtime DX can be used to set a custom schedule. An example script was provided, which requires the user to edit it with the event IDs they want to monitor for and any services to be excluded. This thread can be added to the FAQ page.
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Logs Related Training & Support Archives
Logs training and support-related archives from inside the ControlUp Community on Slack.
Anyone have experience with ControlUp Edge DX & XenApp provisioned TS / VDI?
A user asked about experience with EdgeDX and XenApp provisioned TS/VDI and was recommended to deploy RealTimeDX instead due to its stateless nature and the fact that it will need rebooting to change the device ID and lose historical reports. To overcome this for Teams Monitoring, the user could install the EdgeDX Agent with a known switch, make a hardcoded link from the C and D drives, and set the custom RegisterWithDeviceName setting to be true. The user then asked if this was officially supported and if it would be coming to EdgeDX or Realtime/Solve, and was told that it is very interesting.
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Read the entire article here...
How to configure SBA for alerting when an FSLogix container size exceeds a threshold
Members asked for an SBA that allows to alert when an FSLogix container size exceeds a threshold. Through a configuration process the actions should be finalized and a "User Logged On" trigger should be created. An event will be written to the Application Log when a user's VHD is outside the threshold and a "Windows Event" trigger can trigger any action. An 8.8 BETA program will be available in Q1 23 and those interested can reach out to @member and @member.
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Read the entire article here...
Any plans to add Script Actions to ControlUp Solve like you can do currently in the Console?
This Slack discussion discussed the new Script Actions feature on ControlUp version 8.7, with a user having issues running them from Solve. A ticket with support will be opened and it was suggested that it could be related to logging in with a different UPN. More info can be found at https://www.controlup.com/resources/blog/entry/solve-issues-faster-with-controlup-real-time-dx-v8-7/.
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Read the entire article here...
Logon duration is available in ControlUp Edge DX from the logons and user sessions report
A user asked if there was a way to report the logon duration of an endpoint from sign-in to landing at the desktop, as well as a way to report the reboot time of the endpoint. The logon duration can be seen in the Edge DX 'Logons and User Sessions' report, while the reboot time could be reported using a custom report from the Windows Shutdown/Reboot Event IDs. The user appreciated the tip and said they would look into it.
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Help troubleshooting why we can not update agents via the ControlUp Console?
A user asked why agents cannot be updated via the ControlUp console. It is likely due to lack of admin rights, but AppVolumes can interfere with unzipping files. A possible workaround could be using the monitor command, updating the .NET version to 4.8, or using an Appvolume with the ControlUp agent. The Appvolume method has so far worked successfully. Title: Troubleshooting ControlUp Agent Updates with AppVolumes
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Detecting Corrupted Disks in FSLogix Profile Management
A user asked how to detect corrupted disks in FSLogix profile management when the profile share was full. Another user suggested creating a ScriptAction to be run when the user logs in so details can be captured and alerted if thresholds are exceeded. The ScriptAction will enter the thresholds into the arguments. It will be shared once finished. https://controlupcommunity.slack.com/archives/C046GSUMTJ9/p1670282169889989
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Errors in Excel when trying to open the export of a SBA? Specifically the FSLogix log parser
When trying to open the export of an SBA in Excel, users can encounter errors due to a maximum row height of 409.25. Support helped to determine that double-clicking into the cell or highlighting and pasting the data into Word or NotePad can provide solutions.
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What ControlUp Trigger / Automated Actions To Use For CVAD Environments?
The user asked what automated actions people use for CVAD Environments and shared some of their go-tos. These included checking session state, trimming processes, adjustingpriority, and rescaling based on RAM. Another user shared their top AA use cases and suggested adding additional Automated Script based actions.
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Read the entire article here...
How to Setting Up an Alert in ControlUp Edge DX
The user was trying to set up an Alert, but could not get desired results. Following advice from others, it was suggested to use "like" instead of "=" for anything Event_, set the event source as "cu agent" and make sure to collect the event. Changing "=" to "contains" did the job. For future reference, it was asked why "contains" should be used for event logs.
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Read the entire article here...