A user shared a comprehensive vDisk replication and monitoring script for Citrix Provisioning Services. It includes an EventLog output for ControlUp and comprehensive JSON output for other solutions. The script can be found at https://github.com/MathiasK-SVA/pvs-radar and suggestions for improvement are welcome.
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Triggers Related Training & Support Archives
Triggers training and support-related archives from inside the ControlUp Community on Slack.
How to Set Up ControlUp Alerts to Post into a Google Chat Space
A user is asking for help setting up ControlUp alerts to post into a Google Chat Space using webhooks. The issue seems to be on Google's side, as the alerts successfully trigger when tested on an external site. Suggestions for workaround or solutions are given, such as using ControlUp Workflows. Examples and instructions on how to format the HTTP POST within a ControlUp Workflow are provided. The user is able to successfully get it working with Workflows, but is still investigating what type of variables are supported to make the message more meaningful.
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Read the entire article here...
Troubleshooting a Trigger for CVAD Desktops
A user was having issues with a trigger for CVAD desktops dropping below a certain threshold not working. Suggestions were made to not use the "from" option in the trigger and to test just the "to" statement. The "from" option can be useful in specific cases but may be overkill in this situation.
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Read the entire article here...
Triggering Hardware Driver Updates on PC After Windows 11 Update
A question was asked about triggering hardware driver updates on a PC after a Windows 11 update. The suggestion was made to use a CU4D Alert to run a script action for specific drivers. A user shared a script from the library that checks for hardware device problems, but it was found that "driver out of date" is not considered an error. It was noted that Windows update may not automatically scan for updated device drivers.
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Read the entire article here...
How to Set Up Fail-safe Actions with ControlUp Triggers
Users discussed options to set up a trigger to run an action and if that action fails, run a different one. The ControlUp trigger packs include a trigger that alerts when machines go unregistered, followed by a script action to reboot the machine. Members suggested creating two triggers or using Invoke-cuaction to programmatically run actions and determine if a VM needs to be rebooted. The support document containing more information is available at https://support.controlup.com/docs/trigger-packs?highlight=triggers#citrix
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Read the entire article here...
Setting Up a Trigger for Identifying Unused VMs in ControlUp Focus Discussion.
Several users discussed how to set up a trigger for identifying unused VMs older than 45 days, specifically in relation to the ControlUp environment. Suggestions were given about using the built-in Session Activity report or APIs to identify machines with no recent logins. Some users mentioned testing and recoding scripts for different hypervisors. One user also brought up the issue that not all VMs have a Horizon agent.
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Read the entire article here...
Targeting Sessions in ControlUp’s Analyze Logon Latency Script
A user asked about the Analyze Logon Duration script and how to target it to specific sessions. Another user suggested using a built-in trigger that runs after a login duration of 75 seconds and can also send an email output. The trigger name is "Analyze Logon Duration 75 Seconds" and is disabled by default.
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Read the entire article here...
Creating a Citrix Workspace App Versions Report in ControlUp
A user asked how to create a dashboard or report showing Citrix Workspace App versions for end users and possibly trigger notifications for upgrades. @member suggested using the Session Activity report and adding the "Initial Citrix Receiver Version" column to see the client versions used in historical sessions. Other columns can help identify the endpoints with the app installed. A trigger can be used to detect versions and send notifications, and @member or a team member may have more instructions.
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Read the entire article here...
Use Cases and Details in ControlUp
A team member requested assistance on obtaining details for different use cases in ControlUp, mentioning needs for non-standard AV analysis, software metering, startup apps analysis, green IT solutions, SCCM client remediation, and patching remediation. A list of available options from ControlUp were provided.
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Read the entire article here...
How to Set up an Alert for First Time Use Logins on Windows 11
A user asked for help setting up an alert for first time use logins on Windows 11, to present a guided tour and web page. Another user suggested using a ControlUp script to set a flag file to avoid multiple runs. This method was compared to using Citrix login scripts from over 25 years ago. It was also suggested to check the date/time of the flag file for future updates.
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Read the entire article here...