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Setting up Mail Scout in ControlUp: Customize with a new app registration or use existing one?

Posted on July 10, 2025

A user asked about setting up Mail Scout and whether to create a new enterprise application or use an existing one. The process of setting up Mail Scout can be found at https://support.controlup.com/docs/mail-scout. It was suggested to add permissions to an existing app registration, but it ultimately depends on internal best practices.


Read the entire ‘Setting up Mail Scout in ControlUp: Customize with a new app registration or use existing one?’ thread below:

while setting Mail Scout do we need to create a new enterprise application or we should use the existing one? we tried setting up mail scout with creating a mailbox and using it to sign it into with MS Auth SSO. with i believe it sending delegate access request but not sure will it be exisiting controlup entra app or we should craete a new one? doing it with doc : https://support.controlup.com/docs/mail-scout


You could add the specific permissions to an existing app registration already in use for ControlUp, but I guess it’s more an internal question. A lot of customers prefer to have separate app registrations for different purposes, just to seperate out permissions and keys. So it depends on your internal best practices

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Categories: All Archives, ControlUp Synthetic Monitoring
Topics: SaaS & Web App Availability Testing

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