The ControlUp Community has passed a major milestone, with more than 1,600 threads now available in the public archives. This growing collection highlights the depth of technical discussion happening across the community every day, from troubleshooting and peer support to practical tips and unexpected discoveries. While the archives are curated and represent only a portion of the conversations taking place, they offer a valuable way to explore what IT professionals are solving, learning, and sharing in real time. Readers are encouraged to browse the archives, bookmark them, share them with their teams, and join the community to take part in the discussions.
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ControlUp Community Blog
Welcome to the official blog of the ControlUp Community. This is your hub for crucial announcements, valuable resources, helpful scripts, and insider tips and tricks in the realm of ControlUp, EUC, and DEX. Stay tuned for all things relevant to your digital experience!
When AI Helps, When It Doesn’t: Notes From a Fireside Chat on IT’s Next Chapter
In our latest ControlUp Community Meetup, Co-Founder Yoni Avital, ControlUp expert Eugene Kalayev, and Shane Kleinert from Choice Solutions sat down for a fireside chat on where EUC is headed. The panel tackled the big question: where does AI actually fit in EUC operations?
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Enhanced Citrix Black Hole Monitoring
What’s new in ControlUp for VDI 9.2 Beta: enhanced Citrix black hole monitoring with deeper visibility into failed connections, smarter detection, and faster action before users feel the impact.
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ControlUp for VDI 9.2 Beta Update is Out (9.2.0.487)
ControlUp 9.2 Beta introduces enhanced Citrix failure visibility, smarter alerting, and faster insight when issues occur. See failures sooner and act faster.
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Live Remote Management: Troubleshooting Without Taking Over the User
See how Live Remote Management in ControlUp for Desktops enables real-time troubleshooting and remediation without disrupting the end user or taking over their session.
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New in ControlUp 9.2 – Citrix User Connection Failure Monitoring
Real-time Citrix session launch failure monitoring with 27+ classified failure reasons, fast triage, and recommended actions in ControlUp 9.2.
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Running Citrix? ControlUp for VDI 9.2 Beta closes some long-standing gaps
If you are running Citrix in your environment, then I feel you will find ControlUp for VDI 9.2 Beta delivers some very meaningful upgrades: registration failures, connection failures, and “everything looks fine, but users can’t connect.”
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Latest ControlUp Updates: Anomaly Detection & License Reclamation
Busy, busy — no slowing down when it comes to delivering a better DEX experience. Below are two new ControlUp features worth your attention:
1. Anomaly Detection
ControlUp now includes anomaly detection that cuts through alert noise by focusing on behavior rather than static thresholds. Instead of firing every time a metric crosses an arbitrary line, it learns what normal looks like in your environment and flags meaningful deviations.…
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Introducing the ControlUp Widget Wednesday Video Archives!
A curated archive of Widget Wednesday videos designed to help you get started with ControlUp Dashboards and go deeper into advanced widgets, filtering, and visualization techniques. Learn by example and build dashboards that deliver real insight.
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ControlUp Release AI Assistant Powered by Pulse AI!
At a technical level, Pulse AI is ControlUp’s intelligence layer. It continuously correlates telemetry across endpoints, sessions, applications, networks, identity, and tickets, understands context, and drives action. Not “AI as a chatbot,” and not dashboards with a different coat of paint—but an agentic service designed to reduce the manual correlation work IT teams are forced to do today.
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