A user suggested adding a new workflow to access Apple Care/Warranty Info through API, and mentioned they are almost done with a script to retrieve the info. Another user suggested submitting a feature request via Uservoice to integrate with Apple. The original script can be found at https://www.neverhadtofight.com/blog/2025/11/06/getting-applecare-info-from-apple-business-manager-api/.
Read the entire article here...
ControlUp Workflows
Automating Device Tagging and Alerting in ControlUp
A question was asked about scoping an alert and automating device tagging through workflows. It was suggested to check the _devices data table for tags and use it for alerting. Workflows can also be utilized for automating device tagging.
Read the entire article here...
Read the entire article here...
Understanding Variables in ControlUp Workflows
Members of ControlUp discussed the use of workflows, templates, and importing libraries for automation. One user wanted clarification on how variables work, specifically how to access data generated by other nodes. Another user shared an example using the {{Start.event.associated_id}} variable. They also mentioned the ability to use data from multiple nodes, such as the start node and the List Devices node.
Read the entire article here...
Read the entire article here...
Collaboration and Suggestions for ControlUp Workflow Scripts
Some users expressed appreciation for recent changes to ControlUp Workflows, and asked where to find a script for Grant Temporary Device Admin Access. @member stated they have the script, and @member offered to review it. They also mentioned an issue with removing a scheduled task, and suggested using a scheduled task in the Workflow instead. The script is given at the end of the input.
Read the entire article here...
Read the entire article here...
Determining When a Windows System is Truly Ready for Productive Use
During a webinar, a user asked about determining when a Windows system is truly ready for productive use, and mentioned using the successful connection of OneDrive as a marker. ControlUp replied, saying that the definition of "ready" varies depending on a company's operations, and for ControlUp, it is when the Windows Start Menu is able to render its contents or when a published application executable is started. They also mentioned that it is possible to customize a marker for a logon being complete, but it requires a data point with a time stamp, such as a windows event from OneDrive.
Read the entire article here...
Read the entire article here...
The Possibility of an API for CU4C for Workflow Automation and Ticket Creation
A user asked about the possibility of an API for CU4C that could trigger workflows in CU4W when a patch is detected. Another user asked for clarification on the use case for this feature, to which the first user explained that it would help automate ticket creation for new application vulnerabilities. The CU4C PM, @member, would have more details on the API release and it was mentioned that it should be ready by the end of the month, with potential for more endpoints to be added in the future.
Read the entire article here...
Read the entire article here...
Suggestions for Tracking Devices at Specific Office Locations on ControlUp
A user is looking for a solution to track devices being used from a specific office location, but there is currently a bug in the location history report regarding Windows devices. Other users suggest using geolocation through Powershell, but there are limitations with Entra joined devices. Further suggestions include using workflows and advanced features.
Read the entire article here...
Read the entire article here...
Using Workflows for Different Scenarios: Questions and Discussions on ControlUp Slack Channel
A user has questions about workflows and how they can be used for different scenarios. They asked about accessing data from the 'List devices' node, filtering data from strings, and querying data using elastic search. Another user suggested setting up a call with one of their team members for assistance. It was mentioned that ControlUp is working on addressing the limitation of only having 39 out of 222 fields available from the _devices index. The user also asked for clarification on parsing data from a structured array. A member of the ControlUp team explained that OS disk configuration is a string encoded JSON value and will need to be parsed. The discussion can be found at https://cuacademy.controlup.com/.
Read the entire article here...
Read the entire article here...
Troubleshooting an Error in ControlUp Academy.
A user asks for advice on a specific error while using ControlUp Academy. Other users ask for more details and try to help troubleshoot. The user is advised to open a support ticket for further investigation.
Read the entire article here...
Read the entire article here...
Configuring Triggers for Secure Browse Analysis in ControlUp
A discussion about configuring trigger for a Secure Browse Analysis was mentioned. The option to fire a script after the detection of specific events is currently available for the endpoint agent but not yet for the VDI/DAAS environment. Two ongoing projects, Workflows and the centralized Events feature, aim to simplify this process and will potentially allow for advanced alerts based on the collected data. @member stated that the first phase of the project, Events Management, is currently in beta and will eventually be able to turn incidents based on collections of events. A user expressed interest in trying out this feature after upgrading to the required product version. It was also mentioned that Workflows, although not yet supported, may assist with this issue.
Read the entire article here...
Read the entire article here...