How to Set Up Workflow Failure Notifications in ControlUp

ControlUp has introduced a new feature to address the need for workflow failure alerts. Previously, users had to rely on external monitoring tools to detect when a workflow failed to run or encountered an outage or degradation. Recognizing this gap, ControlUp released a built-in notification system that notifies users directly when a workflow fails.

This notification functionality is integrated into the “Start” node of ControlUp’s workflow designer. Within this node, there is a “Notification” section that allows users to configure alerts for different events, including both failed and successful workflow runs. Currently, the notifications can be sent via email, Slack, and Microsoft Teams, covering the most common communication platforms used in IT environments.

This feature is designed to provide immediate visibility of workflow execution status directly within ControlUp, eliminating the need to rely solely on external monitoring solutions for this purpose. Users can set up their preferred notification channels and receive timely alerts to promptly respond to workflow issues, improving operational efficiency and reducing downtime.

ControlUp welcomes feedback from users to enhance this notification capability further. Those interested in configuring or testing the new workflow failure notifications should look for the “Notification” section in the Start node of their workflow setups. For additional information or updates on ControlUp workflows and notifications, users can refer to official documentation on the ControlUp Knowledge Base at https://docs.controlup.com or explore related courses on the ControlUp Academy at https://cuacademy.controlup.com.

Read the entire ‘How to Set Up Workflow Failure Notifications in ControlUp’ thread below:

This may have been asked somewhere – is there a workflow failure “out of box” alert setup coming for when failed workflow occurs or didn’t run due to an outage, degradation, etc

i would assume this would need to sit outside of controlup, in which case, ill go down that path with our other monitoring tools – thought it would be great if CU had this somewhere

Hi Robert,
Thanks for posting. Not sure about this.
Tagging and for their awareness

—, hi. yes we are going to add this very soon.

—,
please check it out, we just released new feature that you can use get notification when flow is failed.
You can find it in “Start” node, there is “Notification” section. There you can setup notification for different channels for failed and succeeded flows.
For now we support notifications via email, slack, and ms teams.
I hope this is what you are looking for. And if you have any requests or ideas how to improve it, feel free to share.

this is great, ill get this in testing asap

thank you

Continue reading and comment on the thread ‘How to Set Up Workflow Failure Notifications in ControlUp’.  Not a member? Join Here!