A user asked about viewing installed store apps in ControlUp. Eugene mentioned that this is currently being worked on and may be included in the upcoming "Agent ONE" release. In the meantime, he suggested using a custom script to create and implement a custom index for reporting on store apps. The script was also shared for convenience.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
Creating a Public Link for Custom NOC Display Dashboards in ControlUp
A user is interested in creating a public link for their customized NOC display dashboard using ControlUp's built-in Big Screen Dashboard feature. Other users have also expressed a need for this feature and it seems to be gaining momentum. ControlUp knows about the request but has not found a secure way to implement it yet, as each widget on the dashboard is a live query requiring a token from the user. The suggestion is to create a service account and properly set up permissions for the dashboard to display it on digital signage.
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Read the entire article here...
Creating Filters based on ControlUp Data Indexes
Some members of the group discussed the possibility of creating filters based on data indexes in ControlUp. One member suggested creating a custom report and using filters, but another member pointed out that this method doesn't allow for running scripts. The original user requested a feature to allow for selecting all items from a report and running a script. The article will discuss the potential for expanding the existing feature in ControlUp that only applies to fields in the _devices index, to other indexes to make this process easier.
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Read the entire article here...
Creating Applications Report for Devices on ControlUp
A user needed help creating a report with data about applications on their devices. They used the 'Installed_apps' data index and wanted to use the 'App focus' or 'builtin_process_stop' data indexes for information about usage, but there was no relationship between the data. Another member suggested using dashboards or workflows to gather the data and provided an example.
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Read the entire article here...
ControlUp Academy + Option Not Listing Added Entries
Some users reported an issue in the workflows with using + to add entries, as it does not list the added items and can cause a variable exists error. Another user was able to reproduce the issue and created a ticket for tracking purposes. One user thanked Abel for his help.
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Read the entire article here...
Widget Wednesday #19: Create Alerts Directly from Widgets
Widget Wednesday #19 introduces the Create Alert feature in ControlUp Dashboards, allowing users to generate alerts directly from widgets with pre-filled settings, flexible thresholds, and integrated automation actions.
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Troubleshooting Index Issue in ControlUp Academy
ControlUp Academy - a training platform with free self-training and instructor-led content, where certifications from ControlUp can be obtained. There are no recent changes to Dashboards, and an index issue is discussed. Steps to fix the issue are provided. The PowerShell script was updated. The index is split into multiple indexes over time and it displays the first payload's column type.
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Clarifying ControlUp Alert Retrieval Methods
The team wondered if alerts go to an index and how they can be pulled. It was suggested to check another endpoint instead and the confusing naming will be fixed. Links to ControlUp API were provided.
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Using ControlUp to Search for Not Installed Apps
A user asked about showing devices without specific software installed and was informed that this cannot be done with a NOT statement in the Installed Applications data index. Instead, a workflow and data comparison must be used. It was also suggested to try using the CU AI tool, which is based on ElasticSearch. Another user asked about needing a CU One license for MCP server, and was informed that it is not necessary to use the free version of Claude desktop. The process for connecting the server and using it to search for not installed apps was also briefly explained. Relevant links were provided for documentation and a tutorial video.
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Getting a Unique Count of Entries in ControlUp’s Grid Layout
A user asked about using the Grid layout to deduplicate entries in a custom index, and specified that the end goal was to see unique computer names and their total count. Another user suggested using a Table Widget and selecting Device ID as the field, with an aggregation of Total and grouping by Device Name. The user was able to achieve their desired result, but brought up the limit of 50 unique entries and questioned its necessity. It was clarified that this limitation is due to technical restrictions, but it may be expanded in the future.
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Read the entire article here...