Widget Wednesday #19 introduces the Create Alert feature in ControlUp Dashboards, allowing users to generate alerts directly from widgets with pre-filled settings, flexible thresholds, and integrated automation actions.
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Automation & Alerting Related Training & Support Archives
Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.
Clarifying ControlUp Alert Retrieval Methods
The team wondered if alerts go to an index and how they can be pulled. It was suggested to check another endpoint instead and the confusing naming will be fixed. Links to ControlUp API were provided.
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Read the entire article here...
Streamlining Flows with Subflows in ControlUp
A user asked for a way to duplicate a lane within a flow without having to rebuild it manually. Another user suggested using subflows and shared a link to ControlUp's support page on subflows and their capabilities. The original user will try subflows and expressed disappointment in the inability to duplicate nodes in graphical programming. The second user offered further assistance if needed.
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Read the entire article here...
When AI Helps, When It Doesn’t: Notes From a Fireside Chat on IT’s Next Chapter
In our latest ControlUp Community Meetup, Co-Founder Yoni Avital, ControlUp expert Eugene Kalayev, and Shane Kleinert from Choice Solutions sat down for a fireside chat on where EUC is headed. The panel tackled the big question: where does AI actually fit in EUC operations?
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Read the entire article here...
Troubleshooting Black Screen Issues on Omnissa Horizon
Users on Omnissa Horizon are experiencing black screen issues when reconnecting to a session. The issue occurs 4-5 times a day and the only workaround is to force a logoff, leading to lost work. The setup and environment are described in detail, along with past troubleshooting attempts. A fellow ControlUp member suggests looking at Horizon Agent logs and utilizing Horizon's API to lock a VM for further investigation.
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Read the entire article here...
Utilizing Triggers in ControlUp: A Guide to Reporting and Tracking Trends
A user asked for help in creating a report to track trends and confirm impact of their work on reducing "Black Hole Machines" alerts, and wondered which Source to use in order to add a widget. Another user mentioned that Events are stored platform-wide and can be accessed through the Events section, but may need to be exposed via API.
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Read the entire article here...
ControlUp Community #12 – Fireside Chat about the Future of EUC in an AI World
In this ControlUp Community Meetup, ControlUp Co-Founder Yoni Avital, longtime ControlUp expert Eugene Kalayev, and Sr. Architect Shane Kleinert from Choice Solutions sit down for an unscripted conversation about where EUC is headed in an AI-driven world.
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Read the entire article here...
Using Variables in ControlUp Notification Creation
A discussion took place regarding the use of variables in notification creation based on the Citrix Connection Failures Advanced trigger. It was suggested to test a trigger with the Citrix Connection record type to see if the variables resolve. It was also mentioned that a ticket may need to be opened to gather logs for further investigation.
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Read the entire article here...
Widget Wednesday #17: Device Health and Rightsizing Dashboard
Widget Wednesday #17 introduces the Device Health and Rightsizing Dashboard, a read-only dashboard with pre-calculated health scores based on 30-day data, providing consistent and up-to-date device health insights.
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Read the entire article here...
Tips for Building Conditions without False Alerts
A member asked about conditions in their environment and how to prevent false alerts from being created. They mentioned using Datadog to log incidents.
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Read the entire article here...