Tune in to Episode #18 of ControlUp Community Radio, where host Douglas Brown welcomes Daniel Wedel, CEO and Senior Consultant at Wedel IT. Daniel brings over 20 years of experience in End-User Computing (EUC) and shares his insights on the industry's evolution, emphasizing significant improvements in reliability, management, and technology complexity.
Read the entire article here...
Automation & Alerting Related Training & Support Archives
Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.
Automating ControlUp Agent Deployment for AVD Images
A user asked for an automation process to deploy the ControlUp agent to a new AVD image every month. Three options were suggested: enabling agent deployment through monitors in the configuration, using the MSI with the master image option, or using the PowerShell module with the master image option. Helpful links were provided for each option.
Read the entire article here...
Read the entire article here...
How to Set up an Alert for First Time Use Logins on Windows 11
A user asked for help setting up an alert for first time use logins on Windows 11, to present a guided tour and web page. Another user suggested using a ControlUp script to set a flag file to avoid multiple runs. This method was compared to using Citrix login scripts from over 25 years ago. It was also suggested to check the date/time of the flag file for future updates.
Read the entire article here...
Read the entire article here...
Understanding Windows Event Logs with ControlUp
A team member asked for an explanation on how ControlUp tool triggers windows event logs such as Errors, Hangs, and Freezes. They also asked for recommended solutions. Another member shared that all winevt log information can be found on ControlUp, which can be filtered down by specific errors to see expanded details. To determine impact on users, troubleshooting and testing may need to be done. The application performance dashboard is recommended for this purpose.
Read the entire article here...
Read the entire article here...
Generate Network Trace PowerShell Script
Enter the power of ControlUp and the Generate Network Trace script, just one of our many out-of-the-box scripts/automation to help you overcome those pesky problems while automating a solution for the future.
Read the entire article here...
Read the entire article here...
Controlling High CPU Processes with ControlUp: Tips and Suggestions from ControlUp Team
A discussion took place about the most efficient way to throttle high CPU-consuming processes, including recommendations for using Citrix WEM or ControlUp for automation. A member suggested checking out built-in ControlUp actions that can be automated through triggers using cmdlets. WEM can also be activated for this customer in the coming weeks. It was also noted that a member named @member discussed this topic recently and may be able to provide more insights. The conversation ended with a mention of "fairly new" features in ControlUp.
Read the entire article here...
Read the entire article here...
ControlUp Week in Review
We’ve been busy, so I thought it would be wise to update you on what ControlUp has been up to over the past two weeks…. As we’ve been busy…
Read the entire article here...
Read the entire article here...
Troubleshooting Available Desktop Triggers in ControlUp
A user was experiencing a problem with a trigger regarding available desktops and was looking for advice on how to manage machines that are powered off but technically available. Another user suggested checking the use of autoscale and policy settings. It was also mentioned that a script could be used to track the last power actions, but this is not a native feature.
Read the entire article here...
Read the entire article here...
How to Create Triggers for MS Defender Endpoint Scripts in ControlUp
A user created a PowerShell script to check if a machine is running MS Defender Endpoint in EDR Block Mode and asked about setting up a trigger for alerts. Another user suggested using event log entries to trigger actions, citing a thread discussing it on the ControlUp Community Slack. The original script is provided in the discussion for reference and the user updates it to address false positive reports. The final version of the script is tested and confirmed to work.
Read the entire article here...
Read the entire article here...
Using ControlUp Triggers to Restart VMs with Pending Updates in Citrix
There is a question about using ControlUp Triggers to restart a VM when the user count reaches 0. There is a trigger set up to check the user session and reboot, but the check pending update condition is not working. It is clarified that the update referred to is for a master/golden image for Citrix. The CVAD pending image update column is suggested as a possible solution. A screenshot is provided for reference.
Read the entire article here...
Read the entire article here...