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Automation & Alerting Related Training & Support Archives

Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.


Generate Network Trace PowerShell Script

Posted on May 13, 2025

Enter the power of ControlUp and the Generate Network Trace script, just one of our many out-of-the-box scripts/automation to help you overcome those pesky problems while automating a solution for the future.

Read the entire article here...


Controlling High CPU Processes with ControlUp: Tips and Suggestions from ControlUp Team

Posted on April 30, 2025

A discussion took place about the most efficient way to throttle high CPU-consuming processes, including recommendations for using Citrix WEM or ControlUp for automation. A member suggested checking out built-in ControlUp actions that can be automated through triggers using cmdlets. WEM can also be activated for this customer in the coming weeks. It was also noted that a member named @member discussed this topic recently and may be able to provide more insights. The conversation ended with a mention of "fairly new" features in ControlUp.

Read the entire article here...


ControlUp Week in Review

Posted on April 29, 2025

We’ve been busy, so I thought it would be wise to update you on what ControlUp has been up to over the past two weeks…. As we’ve been busy…

Read the entire article here...


Troubleshooting Available Desktop Triggers in ControlUp

Posted on April 28, 2025

A user was experiencing a problem with a trigger regarding available desktops and was looking for advice on how to manage machines that are powered off but technically available. Another user suggested checking the use of autoscale and policy settings. It was also mentioned that a script could be used to track the last power actions, but this is not a native feature.

Read the entire article here...


How to Create Triggers for MS Defender Endpoint Scripts in ControlUp

Posted on April 24, 2025

A user created a PowerShell script to check if a machine is running MS Defender Endpoint in EDR Block Mode and asked about setting up a trigger for alerts. Another user suggested using event log entries to trigger actions, citing a thread discussing it on the ControlUp Community Slack. The original script is provided in the discussion for reference and the user updates it to address false positive reports. The final version of the script is tested and confirmed to work.

Read the entire article here...


Using ControlUp Triggers to Restart VMs with Pending Updates in Citrix

Posted on April 24, 2025

There is a question about using ControlUp Triggers to restart a VM when the user count reaches 0. There is a trigger set up to check the user session and reboot, but the check pending update condition is not working. It is clarified that the update referred to is for a master/golden image for Citrix. The CVAD pending image update column is suggested as a possible solution. A screenshot is provided for reference.

Read the entire article here...


Exciting New Feature for ControlUp Users: Bulk Selection of Alerts with Ability to Set Severity in Bulk

Posted on April 22, 2025

Two members complimented a new feature bulk selection of alerts. One member requested the ability to set severity for multiple alerts at once. This would save time for those with over 90 alerts set up.

Read the entire article here...


Troubleshooting a Stopped Trigger in ControlUp

Posted on April 22, 2025

A user is experiencing trouble with a trigger that suddenly stopped working. They shared a screenshot of the trigger and asked for suggestions on how to improve it. Other members chimed in and offered potential solutions, such as checking the trigger's configuration in PowerShell and verifying the versions. A script to test triggers was also suggested. The user has resorted to using a PS script via scheduled task for alerts. They also checked the Web Interface, which reported a server as Not Active even though it was running in SGP. They requested a script to test triggers. They were also asked what the Get-BrokerController showed for those brokers.

Read the entire article here...


Dealing with a Compliance Alert in ControlUp

Posted on April 20, 2025

A user received a compliance alert about the "built-in" local Windows administrator account being in the local administrators group, which is a default and mandatory setting. There was discussion about how to deal with this issue and suggestions were made to check and exclude items in the scanning template. One user suggested that the setting could be more useful if it could identify other accounts and ignore the built-in "administrator" account. The issue was passed on to the secure DX PM.

Read the entire article here...


ControlUp Releases ControlUp for VDI 9.1

Posted on April 16, 2025

This one's a big step forward. Version 9.1 (build 9.1.0.661) significantly modernizes the architecture, focusing on scalability, performance, and real-world flexibility for large enterprises and Managed Service Providers (MSPs).

Read the entire article here...


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