A user asked if it's possible to change the 'from' email address in the ControlUp web console. Another user suggested using workflows to listen for the alert and retrieve information from {{start.event}} variables to modify the email. No direct way to change the email was mentioned.
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ControlUp Workflows
Widget Wednesday #15: Advanced Dashboard Filters — Simpler, Smarter, Global
Widget Wednesday #15 introduces advanced global filtering in ControlUp Dashboards, enabling more precise, real-time filtering across devices, attributes, and conditions without complex variable setup.
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Read the entire article here...
How to Resolve Issues Manually Running Workflows on ControlUp.
A user asked about having issues manually running a workflow and received a solution from another user. The issue was caused by a new feature that allowed remote management, which left the "Run Flows" box unchecked. The user resolved the issue by cloning the Admin role and selecting the necessary checkboxes. The issue has now been resolved.
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Read the entire article here...
Widget Wednesday #13: Dashboard Updates, Copilot Readiness, and Boot Migration
Widget Wednesday #13 highlights ControlUp dashboard updates, including automated Microsoft Copilot readiness insights, improved crash visibility, and a new Windows Boot Certificate Migration dashboard with remediation capabilities.
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Read the entire article here...
Creating ServiceNow tickets with correct device name in workflow
The discussion about how to include the device name in a ServiceNow ticket created by a workflow includes a tip to add the device name to the New Incident description as a variable. There is also a Zoom call for further assistance and a request for an update once the alert fires again.
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Read the entire article here...
Webhooks vs API Integration for Teams in ControlUp Workflows
A user asked whether it is preferred to use Webhooks or API integration when integrating Teams. Another user responded that Webhooks would be fine, unless the standard nodes do not cover the necessary requirements. Manual configuration may be needed, but as long as it works for the specific use case, Webhooks are a suitable option.
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Read the entire article here...
Automating Reports for 5G Users with ControlUp Workflows
A user was having trouble finding a way to automate reports for users on 5G, and asked for a simple solution or if it required a support ticket. Another user suggested using workflows to automatically generate and send a report with the necessary information. Support was recommended for further assistance.
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Read the entire article here...
Converting Uptime Values in ControlUp Workflows
A user had a question about ControlUp workflows and converting Uptime values from seconds to minutes. They have previously used the https://api.mathjs.org/ and AI options for this, but are unsure if there are any plans for a "calculation node." Another user mentioned that this functionality may already be available.
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Read the entire article here...
Troubleshooting Entra ID Enterprise/App Registrations with ControlUp Workflows
A user was having trouble using ControlUp Workflows to fetch Entra ID Enterprise/App Registrations for expiring secrets and to send an email with the relevant information. Another user suggested using a specific index ([0]) to specify which entry from the list of passwordCredentials to use. They also mentioned that the passwordCredentials array can have multiple entries. The correct documentation for this feature can be found in the "auto-complete" feature within Workflows.
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Read the entire article here...
Automating Wi-Fi Signal Checks with ControlUp Workflows
A user shared that they have been experimenting with workflows to automate tasks and check Wi-Fi signal strength on an endpoint. They encountered issues with the script running and asked for assistance. Another user suggested getting the Script ID from the script library and replacing it in the URL to resolve the issue. The original user thanked for the help and noted that they will continue to experiment.
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Read the entire article here...