Changes to Default Filters for Synthetic Monitoring Scouts in ControlUp and How to Manage Disabled Scouts

ControlUp made a recent change to the default filter behavior for synthetic monitoring scouts within their platform. Previously, scouts that were disabled via workflows, such as those scheduled to run only certain times of the day, still appeared in the default Scouts view. With the update, disabled scouts no longer show up under the default filter, effectively narrowing the default display to only active scouts. This change was implemented to provide users with a clearer and less cluttered view focused on currently running synthetic monitoring instances.

As a result, users with scouts enabled and disabled dynamically through workflows may need to manually adjust their filters to locate and manage disabled scouts. Specifically, to view scouts that are currently disabled, users must explicitly apply a filter that includes non-active scouts since they will no longer appear by default.

This adjustment aims to improve user experience by reducing confusion and improving table clarity when managing synthetic monitoring. Users are encouraged to provide feedback to ControlUp if this change affects their workflow or if they have suggestions for further improvements. For additional configuration tips about synthetic monitoring scouts and filters, users can refer to the ControlUp official documentation and knowledge base at https://docs.controlup.com.

Read the entire ‘Changes to Default Filters for Synthetic Monitoring Scouts in ControlUp and How to Manage Disabled Scouts’ thread below:

Was there a change to the default filter for synthetic monitoring scouts? We have scouts that only run certain times of the day, and its configured to enable/disable through workflows. When they are disabled, they no longer appear under the default filter. I have to go in and specifically filter for them

Hi Marc! Yes, we changed it to give you a clearer table of your active Scouts. If you have any other feedback, feel free to share it here or send me a DM. We’d love to hear it.

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