A user asked about using ControlUp Triggers to restart a service after a VM boot up. Options discussed include Uptime in Minutes and Status column triggers, but it may be best to use a Scheduled Task in the VM. Advice was given to be careful with the equals operator, as it is risky for numeric values like uptime. A further suggestion was to use BIS-F with a custom script looping until the service is started.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Exploring Monitoring with Citrix UPM Containers with ControlUp Community
Customer questioned the potential for integrating Citrix container metrics into ControlUp's Real-Time-DX. They went on to ask if these metrics would be relevant to Citrix UPM, and @member suggested replicating the UPM config check PowerShell script. This sparked a discussion about the potential for monitoring with Citrix UPM containers and the Control Up User Voice platform, and highlighted the importance of having a good relationship between users and the company. https://controlup.uservoice.com/forums/953875-controlup-uservoice-prospect-request-form/suggestions/47540390-citrix-profile-container
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How to View Historical Alerts for a Server in ControlUp Solve
A user asked about how to view server alerts in a historical view, such as disk space. It was recommended to view the last 14 days on the incidents tab in the real time console, and use historical reports in Solve (machine statistics) to get a better picture.
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Setting Up ControlUp Event Log Triggers for AppLocker Logs
A user asked for help setting up an event log trigger for AppLocker log under Windows. After being directed to a Powershell command to check if AppLocker is a supported event log, it was confirmed that it is not currently supported but there is work going on to improve this.
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Investigating 404 Error using ControlUp Edge DX API for Device List
A user encountered a 404 error when using the API to call a script against a device list. A Network check script was supplied which could address the 414 devices before it broke, with 1 per device ID specified. The issue was discovered to be due to a machine having an altered Device ID within 3 minutes. The EdgeDX API URLs mentioned in the message were 'Global-EdgeDX Download Manager' = 'downloads.sip.controlup.com', 'Global-EdgeDX tenant' = "$edgetenant.sip.controlup.com" and 'Global-Google Maps' = 'maps.google.com'.
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Creating a Custom Report or Data Index with ControlUp
A user asked if there was a way to import external data from CSV files into ControlUp to create a custom report or data index - the only way is to run a script on endpoints. An example of this is used by a customer to create an asset management index. The data is available in the registry, and can be accessed and used to create the data index with ControlUp using a login script run from a GPO.
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Viewing and Acknowledging Alerts in ControlUp Solve/Dex
A user asked how to view and acknowledge alerts in Solve/Dex, and if not possible, if it is included in any plan. It is only possible in the real-time console, and not in Solve/Dex. The closest option to this is Enrich for AVD/ServiceNow and Edge, which can be found at https://support.controlup.com/docs/en/url-access-directly-into-controlup-monitored-resources?highlight=URL%20Access%20Directly.
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Troubleshooting Event Log Trigger Alerts for Applications and Services Logs
A user asked if anyone had any experience getting custom Event Viewer trigger alerts to work for applications and service logs, and whether they were able to get the process working correctly. It was suggested to ensure that the console was correctly collecting events before setting up triggers, and that the events were accessible in Powershell. The user was then referred to a ControlUp article (Real-Time Console - Events Pane [https://helpcenter.controlup.com/hc/en-us/articles/360015114517-Real-Time-Console-Events-Pane]) before it was suggested they use the "scheduled task trick" to create an event in the application.
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Sivan’s “Did You Know”: Monitoring Network Drives in Solve with Eugenia Schipelliti
This week's Did You Know is sponsored by Eugenia Schipelliti. It is now possible to monitor Network Drives in Solve - the user can view network drives associated with managed machines in the Topology view. However, an alert was asked about on a Citrix server with several users who map drives to the same location - the solution is to monitor on a specific device rather than trigger an alert for every person. Additionally, when the user is ready to create the trigger, assistance is available if needed. Learn more here.
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Configuring ControlUp for Automatic Reboot and Maintenance Mode Removal
This discussion covers how to configure ControlUp to restart a server with the CU Agent when no users are on, including removing it from maintenance mode after reboot. Suggested actions include using a trigger that checks for session count and maintenance mode, and separate scripts for Reboot and Disable Maintenance mode. The benefits of using this method compared to scripts are explained.
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Read the entire article here...