A user asked about remote control functionality in Edge DX and whether it leaves traces that the security department can pick up. @Member gave an explanation that the client used in the agent is a VNC client, but is secured and connected to other parts of the system via a web-socket. This means that the VNC client cannot be externally connected, thus not leaving traces.
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VNC Related Training & Support Archives
VNC training and support-related archives from inside the ControlUp Community on Slack.
Experiencing Poor Performance in Remote DX on VMs?
Users have experienced poor performance when using ControlUp Remote DX on virtual machines, and wondered if others have had similar issues. It was suggested that they try RDP on a physical machine to test the issue, and to use LDAP or SAML with Solve instead of VNCing through a jump-box. As a workaround, users can minimize their VM for the app they need, which is a little inconvenient, but can make their lives easier.
Read the entire article here...
Read the entire article here...