A user asked why their expiry alert was not alerting for a NetScaler SSL cert. The solution was that the expiry monitor was not enabled. A recommendation was made to look at ControlUp Trigger Packs, which can be found at https://support.controlup.com/docs/trigger-packs?highlight=trigger.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Can the ControlUp Solve web console connect to a machine with a pre-installed agent, or is the legacy console necessary?
A user asked if the Solve web console will allow users to add new machines with an already-installed ControlUp agent, which would replace the current "Add Computers" configuration step. It was mentioned that a new version of ControlUp will have changes to the agent deployment process that will make this step less relevant. As an alternative, the support page https://support.controlup.com/docs/euc-synchronization-with-universal-sync-script provides a PowerShell script to sync Virtual Machines, though this is subject to customers' security concerns.
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Read the entire article here...
ControlUp Script: Measuring VM Start Time with Azure AVD
This script is designed to measure the time it takes for a VM to start and accept the first user connection when the containing host pool is set to "Start VM on connect". It can be used with an Azure resource ID and tenant ID, and requires credentials to be configured beforehand. The script works with Azure AVD and is hypervisor independent, but it is unknown if it works with an on-prem hypervisor like VMWare or with Azure HCI.
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Read the entire article here...
Why isn’t the Citrix VM maintenance mode trigger activating when local storage falls below a certain capacity?
A user had set up a trigger to put a virtual machine into Citrix Maintenance Mode when local storage D:\ was below X GB, but it was not working. Another user shared screenshots of their own working trigger configuration and suggested the user upgrade to the latest ControlUp version. They also proposed trying a script that drains and reboots the server instead of putting it into Maintenance Mode. The latest ControlUp version was already being used.
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Read the entire article here...
How can I create a group-specific offline device alert in ControlUp Edge DX without using static IPs?
A user asked for help creating an alert in ControlUp Edge DX to detect when a device from a particular group goes offline. It was suggested that the Last Communication property is used to calculate "offline", and a static value could be used in the current alert system. The REST API can be used to get machines that have been offline for a certain amount of time. It was also suggested to look at the bell icon when creating an alert as a list of values with descriptions should be available.
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Read the entire article here...
How to script diskpart for partition management in ControlUp without timeouts?
probably an easy one but i'm trying to make a script to run some diskpart commands but not having much luck (keeps timing out). specifically i added dis...
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Read the entire article here...
How to send an email via SMTP in ControlUp?
A user asked about sending an email via a SMTP server - two options were provided: go to "Settings > Monitors" and select "Monitor Settings", or use the "Send an email alert using local SMTP" action when running a trigger. Additionally, the user was advised to try sending a test message to verify the set-up worked, and was offered a screenshot from @member if needed.
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Read the entire article here...
Debugging a For Loop in VS Code
The user was running a for loop 6 times when it should only be running it 3 times. They tried debugging it in ISE before switching to VS Code. They figured out how to switch them and resolved the issue.
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Read the entire article here...
Download ControlUp ‘Trigger Packs’
One of the most powerful features of ControlUp is 'Triggers.' They allow you to record incidents and automatically perform follow-up actions when a predefined event occurs in your environment or at a scheduled time. Imagine the possibilities. They are truly endless.
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Read the entire article here...
How to Remotely Uninstall Agents in Citrix Environment After 8.8 Upgrade?”
A user asked about updating ControlUp agents in a Citrix environment. The user had previously installed manually but encountered an error when updating to 8.8. An uninstall script (https://support.controlup.com/docs/i-can-t-remove-the-controlup-agent-msi-installed-@member) and use of Tanium was suggested to remotely uninstall the agent. Additional topics discussed were ControlUp Sync Scripts for persistent desktops, and RemoteDX and EdgeDX for endpoint devices. Titles: Remote Uninstall of ControlUp Agent 8.8 in Citrix Environment; Remote Uninstall of ControlUp Agent 8.8 in Citrix with Tanium.
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Read the entire article here...