Watch the 4th ControlUp Community Meetup featuring Jon Wallace, CTO at ControlUp. Jon discusses the current state of ControlUp, shares his views on the IT industry, Digital Employee Experience (DEX), and End-User Computing (EUC), and shares his vision and ideas for the future of ControlUp software and solutions. Jon also answered questions. For example, when asked to explain the value ControlUp delivers IT outside the EUC/VDI space.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Looking for Script to check a device’s Event viewer for why a device will blue screen or BSOD
A user asked if anyone had a script to check the device Event Viewer for why a device will blue screen or BSOD. Wouter replied that although complicated, tools for BSOD Analysis may be found through a simple online search. Dennis mentioned that Windows Error Reporting (WER) may be used as a source of data, also providing a screenshot of a proof of concept script as an example. Eugene asked for clarification on whether or not a workflow can be created for alerts on BSODs.
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Using Automation to Assign Dynamic Groups in ControlUp
It is currently only possible to automatically assign Dynamic Groups during installation of the Windows Agent, but there may be a similar possibility for Linux using the upcoming IGEL OS12 agent. Alternatively, API calls and scripts can be used to assign dynamic groups. UserVoice item https://controlup.uservoice.com/redirect/suggestions/46944511 has been created for this.
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Setting Alerts for Devices in ControlUp
A user asked if anyone has set ups alerts for devices that haven't checked into Solve ControlUp for a certain period of time. They were originally asking for the green section under Devices, but this was clarified to be for the blue section. An example script was shared to access the data, and the user thanked the contributor for the help.
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Troubleshooting Tips for AppX Package Issues
The discussion covered troubleshooting tips for appx package issues. It suggested using "AppX packages loaded" section and procmon'ing the affected user to gain more visibility. It also included a link to a video and summarized the relevant section relating to troubleshooting gaps. The video can be found at https://youtu.be/jyj5dEpXg_Y?t=1872.
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How do conditions work when configuring alerts in ControlUp?
An user asked about how conditions work when configuring alerts in ControlUp. Answers revealed that all conditions must be met. Order of the conditions does not affect the alert being generated.
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NEW Updates and Enhancements – ControlUp Edge DX & ScoutBees Synthetic Monitoring
More new updates and enhancements for you from the fine folks at ControlUp! We even have some brand-new RTDX scripts available.
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Resolving Logon Duration Analyse Script Issues in Citrix Environment
The user was testing Logon Duration Analyse script on a Citrix environment but it wasn't showing in the Community Scripts window. Suggestions included reimporting SBA.sql or deleting the ControlUp Store folder. After restarting the services and console, the scripts were appearing normally. Thanks to the support provided by other members.
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New script that with CVAD + Teams troubleshooting help
A user suggested creating a new script to resolve issues with Teams by clearing the cache, running a bat file to kill Teams processes, delete the cache folder, and restart Teams in the public desktop for easy user access. An EdgeDX script already exist that does this. ControlUp does not have user initiated scripts, but the bat file can be dropped on their desktop. The EdgeDX script can be found below.
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ControlUp Script Batch Release – June 25, 2023
ControlUp's new script batch features four categories, with the focus of this blog post on scripting using new CUActions APIs. This includes 'List Available CUActions', 'Power On Generic VM', 'Force Power Off Generic VM', and 'Logoff Disconnected Sessions'. The post details how to write and use these scripts, including techniques for loading the appropriate DLL, identifying and invoking the correct CUAction, and querying the monitor table. The 'Logoff Disconnected Sessions' script, for instance, fetches data in chunks and logs off all disconnected sessions for a selected user.
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Read the entire article here...