Chad asked about the ControlUp products Realtime DX, Edge DX, and Scoutbees. These products are used to manage physical and virtual desktops respectively, as well as diagnose issues, automate tasks, measure UC&C engagements, and test SaaS apps. With a 21 day trial of the products, Chad can gain a better understanding of the features. For additional assistance, Chad is encouraged to engage with the Pre-sales team or contact the Support team. Links to helpful resources such as a demo video and getting started guide were shared.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Questions on using ControlUp’s Shell Execution Feature in Production
A user asked about using ControlUp's shell execution feature in production and shared an example of a script that tests a file share every few minutes. It was suggested to grant everyone access to the file share, or to create a text file with everyone having access. The user mentioned System on the custom hive not having access to network shares and requested the ability to run shell scripts under a service account.
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Read the entire article here...
Creating a ControlUp Trigger to Check if Log File is Changed
A user asked about creating a trigger file that notifies an email if a log file is not changed for two days. Solutions proposed include making a custom event log entry and using the System.IO.FileSystemWatcher class. The user found a potential solution and will update the discussion with their results.
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Read the entire article here...
Using the EUC Universal Sync Script in ControlUp
When using the EUC Universal Sync Script, make sure the "preview" Parameter is set to false in the cfg file to run the Sync script, and restart the monitor service for scheduling. The version on Github is the latest. The warning "Commit Changes?" is misleading but to assign False to the Preview parameter commit needs to be set to Yes. A bug in 8.8 related to Templates being empty was mentioned.
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Using Insights to View Most CPU & RAM Consuming Applications Over Given Period
A user asked how to view the most CPU and RAM consuming applications for a user on a shared server in a single graph, using only Insights. ControlUp Solve Computer Trends can display this in two charts, but the user would like the same list in a single graph, over a given period, which is not possible with just Insights. A feature request for this has been suggested. The App Trends section can be used to view one process at a time.
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How can I pass a second arguments in a ControlUp Automation Trigger?
A user asked how to pass two command line arguments to the ‘Process CPU Usage Limit’ script when the automation trigger is started. The answer suggested changing the defaults in the script action. Title: Passing Command Line Arguments in Automation Trigger
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Running Nutanix CLI Commands From the ControlUp Console
A user asked if it was possible to run Nutanix CLI commands from the ControlUp console, and if it was possible through the PowerShell module or REST API. It was suggested that if the CLI tools and firewall are open, this might be possible. One member shared that they have a similar solution which involves SSH'ing into the Nutanix host, plus the OpenSSH Powershell module installed. The member agreed to share their solution.
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Troubleshooting an Alert to Send Email When Free Space is Less Than 15GB
A user asked for help troubleshooting an alert to send an email when free space on a disk is less than 15GB. The user found that the alert only fired after restarting the monitor or agent. After further investigation and advice from another member, the user learned that triggering the alert requires the free space to cross the threshold from a greater to lower value, and that creating a series of triggers at each threshold is necessary to ensure that alerts are triggered as needed.
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Customizing Widgets and New Analytics in ControlUp Solve
The conversation began with customers asking for the ability to filter applications in widgets, blacklisting or whitelisting them. ControlUp is now excluding ControlUp processes and allowing customization of widgets in the upcoming Solve release. In addition, there will soon be a new analytic report for machines with high CPU. Finally, users can use Export-CuQuery to create a workaround to get data on applications crashing or hanging.
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Read the entire article here...
Monitoring VeloCloud SD-WAN Routers with ControlUp Scoutbees
A user asked about monitoring VeloCloud SD-WAN routers with Scoutbees or script actions. The respondent suggested availability could be monitored using a ping or http/s test, while a more advanced solution could be done with the shell test. For deeper performance monitoring, it depends on the router's OS - for a supported Linux flavor Edge DX may be an option. Syslog capabilities and the operating system should be investigated to check for other options.
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Read the entire article here...