A user asked about setting up event alerts for an issue. The Support article https://support.controlup.com/docs/setting-up-triggers was suggested, and it was noted there is a Windows event trigger type. The user was also told that they can create a trigger by right-clicking the event in the Events tab.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
PowerShell Script to Show Published Apps by Delivery Group?
A user asked for an existing PowerShell script to show published apps by delivery group. A suggested script of Get-BrokerDesktopGroup, Get-BrokerApplication, and Select Name was provided and the user received the necessary help.
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Integrating with ServiceNow through ControlUp Solutions
This discussion covers the recommended methods for integrating ControlUp with ServiceNow - these include ControlUp Real-Time DX (VDI & DaaS) or other solutions. ControlUp has an Event Management module which includes integration via Email and Rest API. The blog posts "10 Simple Steps to Build Your Own Integration in ControlUp" and "Control Up Test Drive Part II" provide additional information.
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Read the entire article here...
Does ControlUp Support Nutanix Files?
A user asked if ControlUp supports Nutanix Files, and it was mentioned that while Nutanix Files specific metrics cannot be seen, AHV can be added for lots of storage information. EdgeDX from ControlUp is a different product and cannot be installed on an FSVM. It was suggested that adding Nutanix CE CVM nodes & Prism Central VM’s to ControlUp via Retouw.nl could give some insights. Furthermore, CIFS shares or SMB Protocols can be tested for availability using ScoutBees or a scheduled trigger that starts an SBA and alerts if anything fails.
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Troubleshooting Scheduled Task with PS1 on Intune Laptop
A user encountered an issue pushing a PS1 to a remote Intune laptop to create a scheduled task. Suggestions to include code to set the output encoding to ensure non-ASCII characters are captured, and to set the principal for the task to run as system were offered. The user ultimately found success in adding code to set the principal for the task.
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How to show only devices that have Zoom installed and allow to push a custom script via ControlUp Edge DX?
The user asked how to identify which devices have Zoom installed so they can bulk select and push a custom script. It was suggested that they check the Installed Applications report on ControlUp Edge DX, and in the new Devices 2.0 dashboard they will be able to filter devices by installed application and then bulk select to push the custom script. The installed applications/versions are updated on the desktop daily but can be forced by deleting the HKLM\SOFTWARE\Avacee\SIP\ScriptLastRunTimes value.
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Not Receiving Any Disk Metrics in ControlUp
The user asked why disk metrics were not showing up, checked if the machines had the Agent connected, and discussed setting triggers for the C drive. Another member encountered Prefmon and language pack issues, and put in a ticket. The trigger settings were discussed as well. Title: Troubleshooting Missing Disk Metrics with ControlUp Agent
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Can a Trigger be Created for a Non-System/Application Event Log?
A user asked whether it is possible to create a trigger for an event log that is not System or Application - the answer is yes, but only for administrative logs and not all of them work 100%. It is necessary to add the event log to the Events Controller first. The KB referenced is at https://support.controlup.com/docs/events-pane. The user will open a support ticket to investigate further, as the message generated didn't appear in the ControlUp console.
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How to resolve discrepancy in the ‘log off session via script’ community script between User 1 and User 2 in ControlUp?
Two users noticed that a "Log off session via script" action was not working as expected, and discussed ways to troubleshoot the issue. They suggested that one user clear their ControlUp AppData directory or rename the ControlUp Store.xml file before relaunching to do this safely. The other user asked if there was an easier way to find out why the trigger was stopped working, and both suggested checking the event logs on the monitor for related event ID 5000/5005. Support ticket could also be launched if troubleshooting does not reveal the cause.
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Triggering ControlUp Automation with Scoutbees Alerts
A user asked if an alert from Scoutbees can trigger a ControlUp automated action. It was suggested to run scripts using ControlUp Automation to interact with Scoutbees. An idea was proposed to create an error log in the events, and for ControlUp RealTime to trigger an automation from that event. Additionally, writing a script to either put the server into maintenance mode or reboot was considered. ControlUp RealTime currently only has the ability to execute native actions through PowerShell commandlets and the follow up actions can call web hooks.
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Read the entire article here...