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Cloud Computing Related Training & Support Archives

Cloud Computing training and support-related archives from inside the ControlUp Community on Slack.


Pinging Google and its potential effects on network latency.

Posted on August 20, 2024

The group discusses pinging Google and other options for avoiding latency issues. Some are concerned about Google blacklisting companies for pinging too much, while others defend using ping as a useful feature but acknowledge the need to disable it in certain security situations. OpenDNS and Cloudflare are suggested as alternative options to avoid pinging Google. The group has a meeting with Cloudflare scheduled.

Read the entire article here...


Troubleshooting Web Transactions in Scoutbees

Posted on August 16, 2024

Users discuss setting up a web transaction in Scoutbees. One user successfully records the session but gets a pop-up about missing data when trying to test it. They mention testing in an EUC environment and trying from both custom and cloud hives. Another user suggests the issue could be related to the username or password field and encourages them to open a support ticket. The discussion includes screenshots of the error message and suggests upgrading to the newest hive.

Read the entire article here...


ControlUp Community Episode #13 – Conversation with Trey Baumgardner, ControlUp

Posted on August 16, 2024

Join us for Episode #13 of ControlUp Community Radio, where host Douglas Brown talks with Trey Baumgardner, Enterprise Relationship Manager at ControlUp.

Read the entire article here...


Episode #12 – Conversation with Niels Kok, Microsoft MVP

Posted on August 2, 2024

Join us for Episode #12 of ControlUp Community Radio, where host Douglas Brown sits down with Niels Kok, a Microsoft MVP engineer with over 12 years of experience in Microsoft Cloud solutions. In this episode, Niels shares his insights into the evolving IT landscape and how automation fits.

Read the entire article here...


Episode #11 – Conversation with Chris Marks, Principal Outbound Product Manager at Parallels

Posted on July 26, 2024

Join us in Episode #11 of ControlUp Community Radio, where your host, Douglas Brown, welcomes Chris Marks, Principal Outbound Product Manager at Parallels. Chris and Douglas dive into the exciting and evolving world of EUC, exploring what it means for the industry and for Parallels. They discuss Chris’ unique role at Parallels, the company’s innovative solutions for hybrid work and cloud environments, and how Parallels is tackling the challenges of modern application delivery.…

Read the entire article here...


Episode #10 – Conversation with Yoni Avital, ControlUp Co-founder & COO

Posted on July 19, 2024

Join us in Episode #10 of ControlUp Community Radio, where your host, Douglas Brown, welcomes Yoni Avital, the Co-founder and COO of ControlUp. Yoni and Douglas discuss the exciting changes at ControlUp, the evolving DEX market, and innovations on the horizon.

Read the entire article here...


Episode #9 – Conversation with Simon Townsend, ControlUp Field CTO – Part 2

Posted on July 12, 2024

Join us in Episode #9 of ControlUp Community Radio as Douglas Brown chats with Simon Townsend, ControlUp’s Field CTO. Simon shares his journey over the past six months and insights into the evolving EUC market. Don’t miss this must-listen episode for tech industry insights!

Read the entire article here...


Update on On-Premise ControlUp Versions

Posted on June 12, 2024

A user asked when the next on-premise version will be released, as they are currently on version 8.8 and version 9 has been released in the cloud environment already. The response was that the next on-premise version will be a maintenance release, with no specific timeline available.

Read the entire article here...


Troubleshooting Outbound Issues with ControlUp 9.0 Upgrade

Posted on June 5, 2024

A user experienced issues with upgraded servers that were reporting to the wrong site. They received helpful information and links on how to fix this issue. Additionally, a related question was asked about updating template machines and their effect on new deployments. They were informed that the outbound change would need to be made on new deployments.

Read the entire article here...


Troubleshooting ControlUp Error Message

Posted on June 3, 2024

The team discussed an error message that was appearing when trying to access ControlUp. It was suggested to check the URLs needed to access the service, SSL inspection, and network communication. Some URLs required for v9 may need to be whitelisted. A tool was released to test network connectivity to ControlUp cloud services. The URLs and relevant validation results can be found at https://support.controlup.com/docs/how-to-check-network-connectivity-to-controlup-cloud-services?highlight=netwrok%20test%20tool.

Read the entire article here...


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