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Microsoft Azure Virtual Desktop (AVD) Related Training & Support Archives

Microsoft Azure Virtual Desktop (AVD) training and support-related archives from inside the ControlUp Community on Slack.


ControlUp for VDI v9.1 Beta is HERE!

Posted on March 4, 2025

I am happy to inform you that ControlUp has opened the ControlUp for VDI v9.1 beta!  and more….

Read the entire article here...


Deploying EdgeDX Agent on Virtual Desktops and Checking Licensing – Tips from ControlUp Users

Posted on December 31, 2024

A user asked about deploying the EdgeDX agent to virtual desktops. Others confirmed that it is possible and shared tips for installation, including adding extra settings and checking licensing. The agent can also be installed on non-persistent machines. The licensing system for EdgeDX is per device, and current usage can be seen on the overview dashboard or in the maintenance section of the EdgeDX configuration settings. Links to helpful resources from ControlUp were also shared.

Read the entire article here...


Troubleshooting Unmanaged AVD Session Hosts in ControlUp Console

Posted on December 20, 2024

A user asked for assistance in managing Azure Virtual Desktop session hosts in the ControlUp console. They have installed the ControlUP monitor and agent on a virtual machine in Azure, but the status remains unmanaged for the AVD session hosts. Other Azure metrics are visible. A suggestion was made to test communication on port 40705 and to use the "install-cuagent" cmdlet with a dex api key for self-registration. Helpful links and instructions were provided.

Read the entire article here...


ControlUp Community Radio Episode #17 – In Conversation with Cláudio Rodrigues, Imagineer

Posted on October 29, 2024

Tune in for Episode #17 of ControlUp Community Radio, where host Douglas Brown engages with Cláudio Rodrigues, an EUC pioneer with over 25 years of experience.

Read the entire article here...


ControlUp Community Radio Episode #14 – A Conversation with Benny Tritsch, EUCScore.com

Posted on August 30, 2024

Join us for Episode #14 of ControlUp Community Radio, where host Douglas Brown sits down with the renowned Dr. Bernhard Tritsch, also known as "Benny."

Read the entire article here...


Finding Changes Between ControlUp Build Versions

Posted on June 18, 2024

A user asked where to find changes between different builds of the same version of ControlUp monitor/agent. Another user shared information from the release notes, including a hotfix for agent outbound connection issues. The first user said they will skip the hotfix as they do not use AVD.

Read the entire article here...


Understanding Protocol Latency: Causes and Implications

Posted on April 25, 2024

Protocol latency is the time taken by a communication protocol to process and transmit data across a network. Factors such as network congestion, distance, protocol overhead, and server processing time can affect latency. This can impact system performance and user experience, making it crucial to reduce protocol latency for real-time applications.

Read the entire article here...


Viewing and Acknowledging Alerts in ControlUp Solve/Dex

Posted on December 1, 2023

A user asked how to view and acknowledge alerts in Solve/Dex, and if not possible, if it is included in any plan. It is only possible in the real-time console, and not in Solve/Dex. The closest option to this is Enrich for AVD/ServiceNow and Edge, which can be found at https://support.controlup.com/docs/en/url-access-directly-into-controlup-monitored-resources?highlight=URL%20Access%20Directly.

Read the entire article here...


ControlUp Community Radio Episode #2 with Legendary Former CEO, Citrix, Mark Templeton

Posted on November 20, 2023

In this engaging second episode, Douglas Brown sits down with the iconic Mark Templeton, former CEO of Citrix and currently the Chairman of the Board at WorkSpot. Douglas and Mark embark on a journey through the evolution of virtual workplaces, discussing the visionary steps Citrix took under Mark's leadership and how these innovations have shaped the industry.

Read the entire article here...


ControlUp Community Radio Episode #1 with Jed Ayres, CEO at ControlUp

Posted on November 15, 2023

In the first episode, we're delighted to welcome Jed Ayres, CEO of ControlUp, who will discuss his vision for ControlUp's future. He'll also delve into topics like EUC and DEX, and explore key strategies for ControlUp's growth.

Read the entire article here...


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