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Microsoft Azure Virtual Desktop (AVD) Related Training & Support Archives

Microsoft Azure Virtual Desktop (AVD) training and support-related archives from inside the ControlUp Community on Slack.


Troubleshooting Partial Data in ControlUp after Agent Replacement on AVD Session Host

Posted on April 27, 2026

A member reported that after replacing the agent on the AVD Session Host, they were only receiving partial data. They were still getting data on "Logon Duration" but not on CPU utilization. After troubleshooting, it was determined that the monitor server was causing the issue, but it has since been resolved.

Read the entire article here...


Widget Wednesday #15: Advanced Dashboard Filters — Simpler, Smarter, Global

Posted on April 1, 2026

Widget Wednesday #15 introduces advanced global filtering in ControlUp Dashboards, enabling more precise, real-time filtering across devices, attributes, and conditions without complex variable setup.

Read the entire article here...


Troubleshooting Built-in Folder Synchronization Issues

Posted on March 27, 2026

A team member reached out for assistance with an issue involving Built-in Folder Synchronization. They have checked all requirements and made sure the necessary permissions are enabled in the security policy, but the VMs are still present in the environment after 7 days. Another team member suggested a solution for this issue. This issue has been seen before in a previous build and the solution is to set specific settings in the Folder Mappings.

Read the entire article here...


Finding Little to No Usage in ControlUp’s Delivery Groups

Posted on January 27, 2026

A user asked for suggestions on how to find groups with little or no usage in ControlUp. Another user suggested using Citrix monitor's list of unused applications as inspiration, and another suggested checking each group individually or finding a way to see trends for multiple groups at once. No solution was determined.

Read the entire article here...


Widget Wednesday #5: Troubleshooting “No Data Available” in Dashboards

Posted on December 17, 2025

In this episode of Widget Wednesday, Chris Twiest tackles a question almost every dashboard builder encounters at some point: why does a widget show “no data available”? The session focuses on practical troubleshooting techniques to help identify the root cause quickly and restore meaningful data in ControlUp dashboards.

Read the entire article here...


How to Generate Usage Reports in ControlUp

Posted on August 18, 2025

A user asked about running a report in ControlUp to show how many users logged on simply to use a browser or simple app that requires little resources, using the App Statistics report. Another user suggested using the API to gather session activity and app usage data, and offered to provide examples at a later date. The original user thanked the user and tagged a member of their team.

Read the entire article here...


Episode #20 – Conversation with Ryan Mangan, Founder of EfficientEther

Posted on August 5, 2025

Tune in to Episode #20 of ControlUp Community Radio, where host Douglas Brown welcomes Ryan Mangan, founder of EfficientEther, a cutting-edge platform dedicated to optimizing cloud costs through AI technology. With nearly 20 years of expertise in user computing, Ryan brings deep insights from his extensive work with RDS, VMware, and Azure Virtual Desktop. Ryan shares his journey and the motivation behind launching EfficientEther, highlighting how organizations face increasing complexities and waste in managing cloud expenditures due to subscription-based models.…

Read the entire article here...


ControlUp Recap – In case you missed it…

Posted on June 16, 2025

Happy Monday! We know we all get busy—we certainly do—so we wanted to share another ControlUp recap in case you missed the post. There is a wealth of great technology here. Alright, on with the news…

Read the entire article here...


Automating ControlUp Agent Deployment for AVD Images

Posted on May 15, 2025

A user asked for an automation process to deploy the ControlUp agent to a new AVD image every month. Three options were suggested: enabling agent deployment through monitors in the configuration, using the MSI with the master image option, or using the PowerShell module with the master image option. Helpful links were provided for each option.

Read the entire article here...


ControlUp for VDI v9.1 Beta is HERE!

Posted on March 4, 2025

I am happy to inform you that ControlUp has opened the ControlUp for VDI v9.1 beta!  and more….

Read the entire article here...


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