The discussion revolved around automating the process of rebooting a server that is being monitored using Scoutbees. Various suggestions were made, such as using the API to check alerts on an interval, running a custom hive, and using EdgeDX or RTDX. It was suggested that a user feedback item should be created for this feature. A new version of Scoutbees API was mentioned, which allows for retrieving alerts and writing a script to initiate a server restart based on that. The API can be found at https://api.controlup.com/.
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Cloud Computing Related Training & Support Archives
Cloud Computing training and support-related archives from inside the ControlUp Community on Slack.
Understanding the Difference Between ControlUp On-Prem and Cloud Versions
A question was asked about the difference between the on-prem and cloud versions of ControlUp, as well as the validity of the release notes. The company clarified that the on-prem version is based on the latest cloud version build and includes additional on-prem features. They also provided a link to dedicated on-prem release notes.
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Read the entire article here...
ControlUp Logs and Syslog Functionality for Edge DX Users.
A user asked about Syslog functionality for ControlUp logs on their SIEM tool, as they are exclusive users of Edge DX. Another user suggested using API's to extract logs, and mentioned the use of a cloud-hosted Splunk. They also discussed Windows event logs on endpoints, with event IDs for remote control/shadow and shell sessions. Mac logs are kept separately, and can be accessed through a specific command. An event staffer confirmed the information.
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Read the entire article here...
ControlUp Community Radio #6 – Day 1 with Simon Townsend, ControlUp Field CTO
Join us in this exciting episode of ControlUp Community Radio, where our host, Douglas Brown, talks with Simon Townsend, the newly appointed Field CTO of ControlUp.
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Read the entire article here...
ControlUp Community Radio #5 – Conversation with Steve Greenberg, Thin Client Computing
In the fifth episode of the ControlUp Community Radio podcast, we are thrilled to welcome Steve Greenberg, the founder of Thin Client Computing, Citrix CTP Fellow, and creator of the EUC Unplugged conference.
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Read the entire article here...
Resolving Double Nesting in EUC Sync Script Folder Path
When using the EUC Sync script, a user found that the Folder Path was double nesting. It was suggested that they use Folder Mappings (https://support.controlup.com/docs/euc-synchronization-with-universal-sync-script#custom-folder-mapping) to map "EUC Environments" with "Horizon", so the Root-level can be pointed to. The user considered the suggestion and noted that the naming conventions were similar.
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Read the entire article here...
ControlUp Community Episode #4 – Conversation with Andrew Wood, ControlUp Product Manager
In this dynamic episode of ControlUp Community Radio, host Douglas Brown engages with Andrew Wood, a seasoned EUC industry expert who recently embarked on a new journey as a Product Manager at ControlUp. Their conversation, rich with laughter and insights, delves into a broad spectrum of topics, highlighting Andrew's extensive experience and the evolving landscape of end-user computing (EUC).
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Read the entire article here...
Collectively Improve Current ControlUp Functionalities with UserVoice Feature Request
A user sought the help of other ControlUp Citrix DaaS & ControlUp users in pushing for an improvement with regards to the current functionalities. A feature request was made on ControlUp UserVoice (https://controlup.uservoice.com/forums/953875-controlup-uservoice-prospect-request-form/[…]ns/47371013-rewrite-all-controlup-scripts-for-citrix-daas). The user needed to modify an existing script ("Enable CVAD machine maintenance mode") to suit their DaaS environment. Guy is currently scoping out this work with an initial script.
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Read the entire article here...
ControlUp Community Radio Episode #3 with E2EVC Founder, Alex Cooper
We're excited to feature Alex Cooper, the mastermind behind the groundbreaking EUC conference, PubForum/E2EVC. As a distinguished CTP Fellow, Alex brings a wealth of knowledge and experience. This episode, hosted by Douglas Brown, delves into the creation and evolution of E2EVC.
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Read the entire article here...
Can ControlUp Monitor Cloud and On-Prem Environments?
A user asked if it was possible to use ControlUp to monitor a cloud environment, especially VMware on GPC. It can be done by using GCVE and a workaround with a datacollector, or by using a dedicated jumpbox in Azure VMware Solution. Control Up SaaS can also be used to monitor both GCP environments and on-prem, with all configuration and historical data stored on ControlUp's backend.
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Read the entire article here...