A user asked how to change the data partition on a Linux-based IOP installation. @member suggested using IOP cmds available at https://support.controlup.com/docs/en/iopcmd-parameter-reference and offered the administration interface available at https://support.controlup.com/docs/insights-administration as a way to manage the disk.
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IOP
Can the ControlUp Monitor Upload Time Be Adjusted?
The user asked if it was possible to adjust the monitor upload time, which was answered as being hard coded to 30 minutes with a delay of up to two hours. On-Premise versions are written to disk every 10 minutes while the cloud version is every 30 minutes. No possibility was available to adjust the interval.
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Does ControlUp Solve On-Premises Have Historical Data?
A user asked if ControlUp Solve On-Premises had historical data, answered in the negative - Insights On-Premises is needed for this. There are no plans to integrate historical data into Solve right now.
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Suggestion for Script to Create Log Bundles with ControlUp Infrastructure Servers
A user suggested creating a script to generate log bundles with logs from ControlUp infrastructure servers such as SBA, COP, IOP, etc. An example of such a script was AppSense-Support.vbs and this was used to successfully retrieve the logs. The ControlUp Script Library includes a script (https://www.controlup.com/script-library-posts/deploy-log4net-for-controlup-processes/) for generating log bundles for Cloud components, although it is more complicated to do so for on-prem components due to the large size of the logs.
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ControlUp and FIPS Compliance: Progress Towards Certification and Security Efforts
A user asked about FIPS compliance with ControlUp, and the response was that ControlUp is likely closer to FIPS compliant but not certified. This is due to the way the registry key in Windows works, requiring only certified modules. ControlUp's security can be seen on https://www.controlup.com/controlling-your-security/, with different components in the process of certifying for FIPS 140-2. IOP being a Linux appliance, and COP being a webservice, the explanation does not directly apply to them.
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Why is My IOP Server Adding 3600s to the Login Time Since the Time Change?
A user asked about the impact of the recent time change in France on their IOP servers, with their login time being 3600s different. Following a procedure provided, they were informed that while it is possible to set the time zone, it wouldn't affect the logon duration. It was then suggested that this is an issue with the agent version, the 8.6.0.192, which should be updated. VSO 89643 on Userville was mentioned as addressing the daylight savings issue, though the portal is only available for on-prem customers. The user should also restart the agent for the changes to take effect.
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ControlUp Insights is 2 hours behind – How do I fix this?
A user asked how to fix the two-hour delay in ControlUp Insights - the solution was to check the time zone settings in IOP Manager, then restart the IOP service. This fixed the issue.
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Is there a sizing guide to how much storage space you need for ControlUp Inights
A user asked about sizing for Insights storage - in the KB, an example of 1,000 RDSH, 500 VDI and 30 Server OS users was given as 3 TB per year with an overhead of 1.3. 8,000 Citrix users, 2,000 VDIs, 3,000 laptops and 1,000 servers will require around 48 TB of storage, which would need an IOP cluster with 3 data nodes. The article from ControlUp KB is no longer available, however ControlUp's Knowledge Base article on prerequisites for Insights on-premises can be found at https://support.controlup.com/v1/docs/insights-on-premises-prerequisites#recommended-installation-types-based-on-sessions.
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Is the ControlUp “Forecasting” Feature Supported on On-Prem?
A user asked if the "Forecasting" feature for Insights Reports was supported on On-prem infra, specifically for the Host Trends report. They were told that it was not available on-prem, and that there were no plans to add this to IOP at this time.
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How Can I Validate Connectivity Between All Components in a Closed On-Prem Environment without Telnet using ControlUp?
A user wanted to validate connectivity between components from the IOP appliances and was suggested to use the iopcmd commands which can test LDAP and TCP ports. The iopcmd commands are intended for internal use, but a command reference is available.
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Read the entire article here...