A user asked about FIPS compliance with ControlUp, and the response was that ControlUp is likely closer to FIPS compliant but not certified. This is due to the way the registry key in Windows works, requiring only certified modules. ControlUp's security can be seen on https://www.controlup.com/controlling-your-security/, with different components in the process of certifying for FIPS 140-2. IOP being a Linux appliance, and COP being a webservice, the explanation does not directly apply to them.
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Microsoft Related Training & Support Archives
Microsoft training and support-related archives from inside the ControlUp Community on Slack.
ControlUp Agent and Remote DX Installation on an On-Premise Environment
A user asked about installing the ControlUp agent and Remote DX across an on-premise environment, with IGEL and Windows PCs as clients. In order to control both from the console, version 8.8 and HKEY_LOCAL_MACHINE\SOFTWARE\Smart-X\ControlUp\Console\EnableAgentManagement set to 1 are required. The Remote DX should be installed via SCCM, as per Microsoft's policy. Full details can be found on the ControlUp Support Upgrade Guide, linked here: https://support.controlup.com/v1/docs/upgrade-guide-for-hybrid-cloud-8-x-to-8-8#upgrade-controlup-agents.
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How can ControlUp Edge DX prompt users to confirm disconnects or logoffs in Citrix sessions to avoid hung VMs?
Hello. We are seeing lots of issues with users getting disconnected from sessions, and then not being able to reconnect to the VDI environment due to hu...
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Troubleshooting “Send Message To Horizon User” Script Error
The user was trying to run the “Send message to Horizon user” from the community script using a trigger but received an UAC error. Solutions such as disabling UAC from the Control Panel and making sure the Horizon pod was in the same ControlUp site as the agent machines were suggested. Additionally, the user had to generate Horizon creds on each Monitor server individually. The issue was eventually resolved.
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Why are mouse clicks within RDP sessions in ControlUp 8.8 passed through to background apps?
Users have reported an issue when using RDP/ControlUpconsole.exe, where clicking within an RDP session causes random background apps to pop to the foreground. It was suggested this was a known issue unrelated to ControlUp/RDM/Citrix, linked to the RDP stack, and ControlUp are unable to do anything about it. A workaround is to open the RDP session in a new window. ControlUp are also working on a modern Remote Control solution, but this will only be available with the Solve product, which the user doesn't have access to for another 3 years.
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ControlUp Script: Measuring VM Start Time with Azure AVD
This script is designed to measure the time it takes for a VM to start and accept the first user connection when the containing host pool is set to "Start VM on connect". It can be used with an Azure resource ID and tenant ID, and requires credentials to be configured beforehand. The script works with Azure AVD and is hypervisor independent, but it is unknown if it works with an on-prem hypervisor like VMWare or with Azure HCI.
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Does anyone know if ControlUp Remote DX plugin works with RDP?
A user asked about the RemoteDX plugin for RDP connections and was told that the AVD plugin should work. They reported that it worked successfully.
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ControlUp Academy Introduces a New Video Tutorial Library
The ControlUp journey is truly exhilarating! Our solutions are advancing rapidly, powered by the enthusiasm of the ControlUp Community. Together, we're aiding IT professionals in garnering the insights they need to deliver top-notch service to their end-users, spanning EUC/VDI and workstations/laptops.
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How to fix this false positive in ControlUp?
User asked for help with false positive - 400s for Windows Shell, caused by loopback processing mode and RSoP logging not being configured. They used the script from ControlUp's github repository which worked with parameters provided, however executing it from the console gave a false output. @Member determined it was a bug, which the user eventually figured out. Title: Fixing False Positive for Windows Shell - ControlUp Script Library
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Seeking Method to Identify Applied Settings and Corresponding PowerShell Profile?
The user asked about PowerShell profiles and how to see the settings that are applying, and if OneDrive could be causing confusion. It was suggested to check the $profile, $profile.currentuserallhost and allusersallhosts commands, as well as the provided links from Microsoft, and the host (Powershell-ISE, Visual studio code, powershell.exe, etc) might also be introducing settings. The issue was eventually solved due to an extra tick.
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Read the entire article here...