In Episode #7 of ControlUp Community Radio, Douglas Brown interviews Ryan Ververs-Bijkerk and Eltjo van Gulik from Go-EUC.com. This podcast delivers an in-depth view of end-user computing (EUC), focusing on the contributions and discoveries of GO-EUC, as well as a thorough examination of user experience and remoting protocols like HDX and ICA.
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Microsoft Related Training & Support Archives
Microsoft training and support-related archives from inside the ControlUp Community on Slack.
Building a Sentiment Survey with ControlUp
A user was building a sentiment survey and wanted to target a specific user group in AD. However, the picker did not show the desired group. A feature that allows for saving drafts was also mentioned. The team discussed upcoming updates that would address these concerns and potentially provide early access to the new version. The surveys are delivered through the Edge DX Agent to the endpoint and the listed AD groups are based on users who have logged into the machines. A team member offered to add the user to the beta for Sentiment V2. If interested, the user can send their contact details and tenant information.
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ControlUp Enrich and Intune: A Powerful Pairing for Remote Management
The discussion in the ControlUp Slack channel focused on the ControlUP Enrich browser plugin and its effectiveness in managing Intune devices. The plugin may require some time to build up data, but overall it has been a useful tool in managing devices. However, there have been issues with matching device names between Intune and ControlUP. The group plans to address this issue and continue to advocate for better management tools.
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Read the entire article here...
How to Fetch Default Reports in ControlUp with an API Key
A user asked for help with fetching the default report for applications on ControlUp. Another user suggested using an API key and provided a sample API request. The user had already tried inspecting the element and network tabs without success.
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ControlUp Community Radio #6 – Day 1 with Simon Townsend, ControlUp Field CTO
Join us in this exciting episode of ControlUp Community Radio, where our host, Douglas Brown, talks with Simon Townsend, the newly appointed Field CTO of ControlUp.
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How Long is Data Retention for ControlUp Edge DX Reports?
A user asked about the data retention timeframe for Edge DX Installed Applications reports. The contractual answer is 1 month, but it was suggested that information may not always be true as it depends on the type of data being reported. Installed applications data shows all apps seen in the registry, and should go back to the first app ever installed on the device. It's recommended to download the report monthly and run any additional reports as needed.
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Read the entire article here...
Closing Remote Sessions Required When Uninstalling Citrix Client
The Citrix client mentioned in the Release Notes page is the Remote DX Plugin. When uninstalling this plugin, all remote sessions (including RDP, ICA, and Virtual Channel) must be closed otherwise the uninstall will be aborted. It is a known issue and it is recommended to close all these sessions before uninstalling. The release notes will be updated soon.
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Read the entire article here...
ControlUp Community Radio #5 – Conversation with Steve Greenberg, Thin Client Computing
In the fifth episode of the ControlUp Community Radio podcast, we are thrilled to welcome Steve Greenberg, the founder of Thin Client Computing, Citrix CTP Fellow, and creator of the EUC Unplugged conference.
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Gather Drive Type Information with ControlUp Edge DX
This discussion focused on how to use Edge DX to get drive type (SSD, HDD) information into Edge DX in multiple ways. The user initially wanted to see if the laptops they were using had SSDs or HDDs to troubleshoot a performance issue, and instructions were provided for manually and semi-automatically collecting the data. Edge DX also enables the user to create custom reports and set up persistent data collection, and includes a script to collect CPU temperature. The ControlUp Scripting Guide can be found at https://support.controlup.com/docs/scripting-guide.
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Read the entire article here...
Troubleshooting Linux Device Username Display Issue
A user was having difficulty with a Linux device that was not displaying a user, even though the user was logged in. After various troubleshooting requests from @member, it appears that the issue may have been caused by Wayland. The solution was to switch back to X11 by editing the custom.conf file in nano and uncommenting the WaylandEnable=false line. After reboot, the device should be displaying the username.
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Read the entire article here...