A user shared how ControlUp has made server migration to new vCenter and network VLANS easier, saving hours of manual work. The tool offers multiple features and visibility into different environments to help resolve issues and prevent finger-pointing. Other users also express their appreciation for ControlUp's handy features such as historical troubleshooting and data analysis.
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Microsoft Related Training & Support Archives
Microsoft training and support-related archives from inside the ControlUp Community on Slack.
Firewall and Webproxy Exceptions for ControlUp DEX Platform
A user was looking for firewall and webproxy exceptions for the new DEX platform. They found some documentation on https://support.controlup.com/docs/get-started-with-the-new-dex-platform, but noticed some discrepancies with denied websites. They also mentioned https://support.controlup.com/v1/docs/communication-ports-used-by-controlup-hybrid-cloud-1 as a helpful resource. Another user pointed out that they did not see the prod-dex-login URL listed in the documentation and asked for more information on the source. It was confirmed that the user's organization had not properly set up the SAML login method for DEX. A request was made to look into the issue internally.
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Streamlining the Login Process for ControlUp’s DEX Console
ControlUp users discussed the login process for the DEX console, which can be simplified by using the Azure login option. If not using SAML, users can log in with their email and password, with the option to disable MFA. In the upcoming release, users will also be able to log in with an email-based user, making the process even more seamless. The specific login steps were outlined, including the use of an IDP for SAML authentication. URL: app.controlup.com/acmeorg/saml (with acmeorg being the specific organization)
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Troubleshooting Data Storage Issues with PowerShell Script in ControlUp
A user had trouble with a powershell script not storing data in the data index on a specific device, but with the help of another user's input, the issue was resolved. The correct script with a dummy key value, JSON format and dummy key field name can be found in the discussion.
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Troubleshooting Logon Analyzer Errors in ControlUp
A user was having issues with the Logon Analyzer script, receiving GPO errors and no valid output. Other users suggested checking if auditing was enabled and the number of GPO's in the environment, while the code was also mentioned as a possible issue. The specific error message "WQL duration processing failed" was also discussed.
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Error when Launching ControlUp Console on Windows 10 Machines
Users reported an apparent error when launching the ControlUp Console, asking for tips or help to resolve. The ControlUp team clarified that this is just an informational message rather than an error, and provided links for more information. It was also mentioned that the console must be run from a domain-joined machine using a domain user. Further discussion included potential changes to this requirement in the future.
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Read the entire article here...
ControlUp Community Radio Episode #7 – Conversation with Ryan Ververs-Bijkerk & Eltjo van Gulik from Go-EUC.com
In Episode #7 of ControlUp Community Radio, Douglas Brown interviews Ryan Ververs-Bijkerk and Eltjo van Gulik from Go-EUC.com. This podcast delivers an in-depth view of end-user computing (EUC), focusing on the contributions and discoveries of GO-EUC, as well as a thorough examination of user experience and remoting protocols like HDX and ICA.
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Building a Sentiment Survey with ControlUp
A user was building a sentiment survey and wanted to target a specific user group in AD. However, the picker did not show the desired group. A feature that allows for saving drafts was also mentioned. The team discussed upcoming updates that would address these concerns and potentially provide early access to the new version. The surveys are delivered through the Edge DX Agent to the endpoint and the listed AD groups are based on users who have logged into the machines. A team member offered to add the user to the beta for Sentiment V2. If interested, the user can send their contact details and tenant information.
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ControlUp Enrich and Intune: A Powerful Pairing for Remote Management
The discussion in the ControlUp Slack channel focused on the ControlUP Enrich browser plugin and its effectiveness in managing Intune devices. The plugin may require some time to build up data, but overall it has been a useful tool in managing devices. However, there have been issues with matching device names between Intune and ControlUP. The group plans to address this issue and continue to advocate for better management tools.
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Read the entire article here...
How to Fetch Default Reports in ControlUp with an API Key
A user asked for help with fetching the default report for applications on ControlUp. Another user suggested using an API key and provided a sample API request. The user had already tried inspecting the element and network tabs without success.
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Read the entire article here...