It was noted that user accounts set up with SAML must be manually removed if removed from Azure sync, as the user management does not currently have a sync with the directory or SAML IDP. ControlUp is looking into deeper integration in the future, with the possibility of adding a public API for user management. Furthermore, an ability to integrate with Entra ID is under consideration.
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Microsoft Related Training & Support Archives
Microsoft training and support-related archives from inside the ControlUp Community on Slack.
Configuring SAML Login with Azure App Registration for Multiple ControlUp DEX Tenants
A user was trying to configure SAML login with Azure app registration for two ControlUp DEX tenants; however, the Unique Identifier was the same in both tenants. It was suggested to make the Relying Party Identifier either editable or unique per account. It was further suggested to use the same Azure Application in both DEX organizations settings, however, this would mean giving entry to all tenants. The user was informed that this is not yet possible but will be added to the next year roadmap.
Read the entire article here...
Read the entire article here...
Upgrading an Alternate COP Server with ControlUp
The user experienced issues when upgrading an alternate COP server following instructions from the ControlUp On-Premises Upgrade Guide (https://support.controlup.com/docs/on-premises-upgrade-guide). After making a snapshot and backup of the database, they managed to loopback the alternate COP server and successfully upgrade it. It was suggested that the documentation should be updated to facilitate the upgrade process with an alternate server.
Read the entire article here...
Read the entire article here...
ControlUp Community Episode #4 – Conversation with Andrew Wood, ControlUp Product Manager
In this dynamic episode of ControlUp Community Radio, host Douglas Brown engages with Andrew Wood, a seasoned EUC industry expert who recently embarked on a new journey as a Product Manager at ControlUp. Their conversation, rich with laughter and insights, delves into a broad spectrum of topics, highlighting Andrew's extensive experience and the evolving landscape of end-user computing (EUC).
Read the entire article here...
Read the entire article here...
Can ControlUp Monitor Other UC Platforms?
The user asked if ControlUp can be used to monitor UC platforms other than Zoom and Teams, such as Ring Central. It was mentioned that platform-specific integration is required and ControlUp has plans to add additional platforms.
Read the entire article here...
Read the entire article here...
ControlUp Community Radio Episode #3 with E2EVC Founder, Alex Cooper
We're excited to feature Alex Cooper, the mastermind behind the groundbreaking EUC conference, PubForum/E2EVC. As a distinguished CTP Fellow, Alex brings a wealth of knowledge and experience. This episode, hosted by Douglas Brown, delves into the creation and evolution of E2EVC.
Read the entire article here...
Read the entire article here...
Improved Authentication Method Coming in ControlUp 9.1
A user discussed needing an improved authentication method for the Real Time DX Console, with the preference for Azure OAuth or SAML. This will be included in the 9.1 release, and @member will keep the audience updated when the design is finalized. On-premises users were also mentioned.
Read the entire article here...
Read the entire article here...
How to Determine Which Version of MS Teams Users Are Using?
The user was trying to determine how many users in the company were using New MS Teams vs classic MS Teams and wanted to use Edge DX to get the information. The Installed Applications by Version report and custom report filters were suggested as possible ways to determine which version of Teams users are actively using.
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Read the entire article here...
Removing Names from Unified Communication & Collabration Teams Call Details
A user asked if it is possible to remove names from the Unified Communication & Collabration Teams Call Details. It is possible to do this through DEX, where the feature must be unchecked, but this only applies to Zoom calls and not Teams calls.
Read the entire article here...
Read the entire article here...
Can ControlUp Monitor Cloud and On-Prem Environments?
A user asked if it was possible to use ControlUp to monitor a cloud environment, especially VMware on GPC. It can be done by using GCVE and a workaround with a datacollector, or by using a dedicated jumpbox in Azure VMware Solution. Control Up SaaS can also be used to monitor both GCP environments and on-prem, with all configuration and historical data stored on ControlUp's backend.
Read the entire article here...
Read the entire article here...