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Nutanix Related Training & Support Archives

Nutanix training and support-related archives from inside the ControlUp Community on Slack.


Troubleshooting Strange GPU Usage in ControlUp’s Process and Machine Views

Posted on February 6, 2025

A user posts a question about their freshly installed environment and the strange GPU usage data they are getting from ControlUp. They provide details about their settings and ask for assistance in determining if the NVIDIA API is causing the issue. Other users suggest checking for shared memory usage and provide instructions on how to do so.

Read the entire article here...


Proper Removal of VMWare From ControlUp

Posted on October 30, 2024

A user asked for advice on removing VMWare from ControlUp as they are transitioning to Nutanix. Another user suggested simply right-clicking and removing it.

Read the entire article here...


Reducing Network Traffic between vCenter and ControlUp

Posted on September 4, 2024

A user asked about the high amount of network traffic between their vCenter and ControlUp. This could be due to the SOAP-based data collection, which would appear as HTTP traffic. It was suggested to run diagnostics on the data collector to confirm, and to consider creating a ControlUp site closer to the vCenter to reduce data traffic. Contacting a CSM or via DM was also recommended for further assistance. Event

Read the entire article here...


Viewing Dropped Packets in ControlUp Console

Posted on October 20, 2023

A user asked about opportunities to get CRC/Dropped Packets or port flapping type stats for Netscaler/Hypervisors in the ControlUP console. These metrics are pulled from the hypervisor per VM, but this may not be an option for Nutanix/AHV as it may not be exposed by the Prism API. Drop packets are only available from the hypervisor itself.

Read the entire article here...


Investigating Performance Issues in Citrix VDI with NVIDIA GRID GPU

Posted on October 4, 2023

A user reported strange performance differences between identical Citrix VDI machines with NVIDIA GRID GPU configured, all started from the same master. Though NVIDIA licensing and configuration was OK, some machines did not show a GPU in use. Other users suggested checking the ControlUp Agent delayed start setting and switching between native Microsoft APIs and NVIDIA metrics (https://support.controlup.com/docs/gpu-monitoring-with-controlup?highlight=gpu). They also recommended looking at known issues. The customer planned to investigate the issue further the next day.

Read the entire article here...


Does ControlUp Support Nutanix Files?

Posted on January 24, 2023

A user asked if ControlUp supports Nutanix Files, and it was mentioned that while Nutanix Files specific metrics cannot be seen, AHV can be added for lots of storage information. EdgeDX from ControlUp is a different product and cannot be installed on an FSVM. It was suggested that adding Nutanix CE CVM nodes & Prism Central VM’s to ControlUp via Retouw.nl could give some insights. Furthermore, CIFS shares or SMB Protocols can be tested for availability using ScoutBees or a scheduled trigger that starts an SBA and alerts if anything fails.

Read the entire article here...


Running Nutanix CLI Commands From the ControlUp Console

Posted on December 19, 2022

A user asked if it was possible to run Nutanix CLI commands from the ControlUp console, and if it was possible through the PowerShell module or REST API. It was suggested that if the CLI tools and firewall are open, this might be possible. One member shared that they have a similar solution which involves SSH'ing into the Nutanix host, plus the OpenSSH Powershell module installed. The member agreed to share their solution.

Read the entire article here...


Connecting Nutanix AHV to ControlUp

Posted on December 16, 2022

A user asked if anyone had luck connecting Nutanix AHV to ControlUp - several users responded that it could be successfully done and provided a link to the ControlUp support document on connecting to Nutanix AHV. The user had difficulty but succeeded by using a new connector. It was also suggested to connect to Prism Element and not Prism Central.

Read the entire article here...


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