A user sought advice on building a ControlUp infrastructure to monitor two geographically distant sites, separated by 2500 km/1500 miles. Experts suggested the user leverage the latest version (8.8) of the ControlUp Console and Optimization Pack, and place all the necessary components, including the Solve and Insight Pack, in the larger site once it is built and ready. It was also suggested that it might be possible to establish a temporary network in Site A to help facilitate easier movement of components. The ControlUp Academy can be found at https://cuacademy.controlup.com/.
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Splunk Related Training & Support Archives
Splunk training and support-related archives from inside the ControlUp Community on Slack.
Viewing Remote Users Through UAGs with ControlUp Real Time DX/Solve
The user was unable to use ControlUp Real Time DX/Solve to view remote users connecting through UAGs. After resolving an issue to get the Universal EUC Sync Script working, this user is now looking for a way to view historical data of specific UAGs connections. Currently, the data is only available in real-time and historical data can be made by using the Export-CUQuery in PowerShell, exporting the relevant fields and sending it to PowerBI, Splunk, or Tableau to build a report. Link to documentation: https://support.controlup.com/docs/add-horizon-integration and https://support.controlup.com/docs/export-cuquery.
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How to Manage IOP Data Disk at Capacity in ControlUp
The user's local IOP data disk was nearly full, so they asked for advice. It was suggested to change the default settings for Splunk indexes to reduce the current size, with care as this will affect the time they can go back for specific metrics. The user also asked about the ActivityFiles folder, which will fill up until there is less than 10% free and then start purging old files. The user then mentioned they were planning to upgrade to IOP 8.7, which has a Data Retention Policy.
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Can the ControlUp Monitor Upload Time Be Adjusted?
The user asked if it was possible to adjust the monitor upload time, which was answered as being hard coded to 30 minutes with a delay of up to two hours. On-Premise versions are written to disk every 10 minutes while the cloud version is every 30 minutes. No possibility was available to adjust the interval.
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Is there a sizing guide to how much storage space you need for ControlUp Inights
A user asked about sizing for Insights storage - in the KB, an example of 1,000 RDSH, 500 VDI and 30 Server OS users was given as 3 TB per year with an overhead of 1.3. 8,000 Citrix users, 2,000 VDIs, 3,000 laptops and 1,000 servers will require around 48 TB of storage, which would need an IOP cluster with 3 data nodes. The article from ControlUp KB is no longer available, however ControlUp's Knowledge Base article on prerequisites for Insights on-premises can be found at https://support.controlup.com/v1/docs/insights-on-premises-prerequisites#recommended-installation-types-based-on-sessions.
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Any plans to upgrade ControlUp with Splunk to a version 9+?
The IOP team is looking at upgrading Splunk to a version 9+ after a customer's security scan revealed multiple vulnerabilities for versions below 9.x. In the meantime, exceptions have been put in place. IOP is a Splunk OEM product and cannot be incorporated into another Splunk solution, and multiple support requests have been sent as well. Ref #132898.
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How to Configure a ControlUp Alert Trigger for 90% of Maximum Index
A user asked how to set up an alert concerning the “Smart-X ControlUp Term License stack” with a trigger of 90% of the maximum available index. Dennis provided guidance to configure an alert if the licensed volume goes above the licensed volume using Splunk. The ControlUp version used is 8.6.0.192.
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Changing the Certificate on the IOP Server
The user asked how to change the certificate on the IOP server - he received a .PEM file without private key and was suggested to refer to the following documents: https://support.controlup.com/docs/solve-on-premises-configuration and https://support.controlup.com/docs/insights-on-premises-replace-certificate. Finally, the certificate was implemented and the user noted that the IOP server correctly presented it but not the Splunk side.
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Seeking Splunk Metrics for Disk IOPS Reporting on IOP Dashboards
A user was looking for the Disk Read and Write IOPS metrics for custom dashboards on IOP. Someone suggested to utilize the underlying Splunk query to customize existing reports, while another user mentioned that the metric diskreadpersec_avg is Disk Reads IOPS. More information on the other metric was requested.
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Joining session data with client_name using session_object_guid with Splunk app usage search
The user was struggling to join session data with their search results to include the client_name as an additional column. It was determined that the process_base source should use the session_object_guid to join the session_base to find the client_name. A joining process was outlined that would filter the subset of session to less than 50k. The user asked for an example of this process and was provided with one. The final result should include date, time, username, client_name, computer_name, and process_name.
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Read the entire article here...