A user faced issues with the Edge browser launching while testing an EUC test with a custom hive. ControlUp support suggested a call to troubleshoot, and the user found a temporary workaround by pinning Notepad to the taskbar. The issue was related to the scout selecting the most left-pinned application or the start menu.
Read the entire ‘Troubleshooting EUC Testing in ControlUp’ thread below:
I’m testing out an EUC test launching a Horizon desktop with a custom hive but each test it launches Edge. If I login to the desktop with the service account directly with Horizon, Edge doesn’t launch. Is there any reason the scout test would be launching Edge? I’m trying to create a baseline but Edge is getting in every screenshot.
Hello, are we using html 5 in both scenarios? If yes, we can setup a call and troubleshoot/have a look at what is happening. By default the scout should behave the same exact way as a "normal" log in.
Yeah I believe it is. I did discover what’s sort of happening, though I don’t know why. For some reason the scout is mouse clicking the most left pinned application on the taskbar. If none exist, then it selects the start menu. I have a small workaround by pinning notepad as the far-left most app and minimizing it to a small area.
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