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Bug with RTT Calculations in ControlUp?

Posted on September 25, 2025

A user was experiencing extremely high RTT calculations for some users, with values as high as 13,034 years. Another user joked that it could be due to time dilation from being on the event horizon of a black hole, but it is likely a bug from an earlier version. The user was asked to share their current ControlUp version to further investigate the issue.


Read the entire ‘Bug with RTT Calculations in ControlUp?’ thread below:

Has anyone noticed that the RTT calculations are displaying off the charts for some users? I have values as high as 411040752000 sec. I know sometimes things can lag, but not on a scale of 13,034 years.


Hey @member! The users could be located on the event horizon of a black hole… time dilation like that could cause such impressive RTT. But assuming it’s not that, there actually is a known bug from earlier versions that this slightly resembles. Would you mind sharing what version you’re running currently? (feel free to DM me if preferred!)

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