The 'ERR_BLOCKED_BY_RESPONSE' error occurs when response is delivered along with requirements from Chromium such as 'X-Frame-Options' and 'Content-Security-Policy' aren't met. It is speculated that Salesforce is setting HTTP headers that are blocking an action that Scoutbees is trying to do, likely due to Javascript running on the page not sourced from a Salesforce-approved location.
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ControlUp for Desktops Training & Support Archives
ControlUp for Desktops (Edge-DX) training and support-related archives from inside the ControlUp Community on Slack.
How Much Additional Employee Workload Can We Expect from a ControlUp Edge DX Deployment of 1500 Devices?
A user asked about the workload accompanying an ControlUp Edge DX deployment, which would involve approximately 1500 devices. Installation of the agent via MSI is easy, as Edge DX is a SaaS application with no additional infrastructure or firewall rules needed. ControlUp Academy has free Edge DX administrator courses. The deployment should take less than 2 hours, but it is recommended that 1/2 a day be assigned for safety. The ControlUp Academy course can be found at https://cuacademy.controlup.com/edgedx-info/.
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Read the entire article here...
Fixing an Issue with Outputting Scheduled Tasks Trigger Info
A user encountered an issue when running a script for pulling in a scheduled tasks trigger info. The output created an index that was empty and when clicked it showed a blank page. With the help of @member, they were able to create a script that would output details from the Trigger including StartBoundary, DaysOfWeek, WeeksInterval, DaysInterval, and NextRunTime. It was suggested that specific values may have been an issue with the output, but it was not concluded.
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Read the entire article here...
Does Edge DX Remote Control Leave a Trace afer Ending Remote Session?
A user asked about remote control functionality in Edge DX and whether it leaves traces that the security department can pick up. @Member gave an explanation that the client used in the agent is a VNC client, but is secured and connected to other parts of the system via a web-socket. This means that the VNC client cannot be externally connected, thus not leaving traces.
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Read the entire article here...
ControlUp Edge DX system requirements and AV exception documentation
Someone was looking for system requirement and AV exception documents for Edge DX. The documentation available on Support Controlup showed AV exclusions for Controlup, which included one item needed for Edge DX. Powershell was found to be blocked by CarbonBlack, and it was suggested that Powershell should be allowed as Edge DX runs PS to gather metrics. It was also suggested that the Edge Docs be updated to reflect this, and that sipagent.exe should be whitelisted to allow Powershell to run.
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Read the entire article here...
Using ControlUp Edge DX to capture memory dumps after BSOD
Using Edge DX to capture memory dumps after BSOD.
One of our super smart engineers was talking to a customer who had a manual process for capturing memo...
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Read the entire article here...
How to use ControlUp Edge DX to create a report of installed BIOS versions of your devices?
A user asked about creating a report to display machine name, model, and BIOS versions, and was advised to use Edge scripting and SIP DATA tags to convert WMI objects to JSON. To make sure the data is current, they were also advised to overwrite the data each time, and to use their own index. Certifications were also recommended. The article at https://support.controlup.com/docs/edge-dx-scripting-guide#example-for-powershell was provided for reference. The user ultimately managed to create the desired report.
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Can ControlUp Remote DX be Installed on Dell Devices?
A user asked if the ControlUp Remote DX can be installed on Dell Thin Clients and Dell Wyse 5470 laptops - @member and @member confirmed that this was not on the supported list but that the integrated OS from https://www.dell.com/support/home/en-il/product-support/product/wyse-3040-thin-client/drivers# can be installed, with the RemoteDX, but not EdgeDX. @member helped clarify this, for which they were thanked with a beer.
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Read the entire article here...
Does ControlUp Support Nutanix Files?
A user asked if ControlUp supports Nutanix Files, and it was mentioned that while Nutanix Files specific metrics cannot be seen, AHV can be added for lots of storage information. EdgeDX from ControlUp is a different product and cannot be installed on an FSVM. It was suggested that adding Nutanix CE CVM nodes & Prism Central VM’s to ControlUp via Retouw.nl could give some insights. Furthermore, CIFS shares or SMB Protocols can be tested for availability using ScoutBees or a scheduled trigger that starts an SBA and alerts if anything fails.
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Read the entire article here...
Troubleshooting Scheduled Task with PS1 on Intune Laptop
A user encountered an issue pushing a PS1 to a remote Intune laptop to create a scheduled task. Suggestions to include code to set the output encoding to ensure non-ASCII characters are captured, and to set the principal for the task to run as system were offered. The user ultimately found success in adding code to set the principal for the task.
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Read the entire article here...