A user asked about exporting DEX Audit Logs and was directed to use API's to convert the data to any format desired, such as Excel. A link to the relevant API reference was also provided.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Securing Laptops with ControlUp and other Options
A discussion took place about different security options for laptops, specifically a method to prevent bootup in the event of theft. It was mentioned that ControlUp does not have this feature, but there is a user voice open for it. It was also suggested to use MDM or Intune for this purpose, but it was noted that a script will not run if the agent cannot communicate with the device. Some laptops have Absolute software built-in for this purpose. Another possible solution is using BitLocker with TPM+PIN, but it is important to ensure proper policies are in place for it to be effective. URL mentioned: www.absolute.com
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Read the entire article here...
Exporting Cache Drive Usage Data Using ControlUp and PowerBI/Excel
A user asked how to export cache drive usage data to PowerBI/Excel for a customer who wants historical data. A scheduled trigger can be used with a specific query to retrieve the information and export it to a CSV file. Another user shared a tip on using wildcards in the query to retrieve data from specific folders.
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Read the entire article here...
How to Script Force Reset VM in ControlUp
A user asked if it is possible to script the Force Reset VM action in ControlUp. Another user shared a code snippet that uses the Invoke-CUAction and Invoke-CUQuery commands to reset the VM name that is passed through arguments. This can be found at https://support.controlup.com/docs/invoke-cuaction
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Read the entire article here...
Creating Triggers in ControlUp for Outlook Inbox Monitoring
A user inquired about creating a trigger for Outlook Inbox on a server, and received a response suggesting the use of ControlUp to run a script using PowerShell and the Outlook COM Object. The script would then check and report the number of items in the Inbox. An example code was also provided. This solution was provided by Yoni and can be implemented through ControlUp.
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Read the entire article here...
Deleting OR Conditions in ControlUp Alert Policies
A user asked for clarification on deleting a single OR condition in an alert policy. A team member mentioned a past bug in the UI regarding this issue. Additionally, it was suggested that the default setting for alert policies with no configuration is to have only OR statements.
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Read the entire article here...
Managing Email Alerts for Low Upload Volume in ControlUp
A user asked about how to acknowledge or stop email alerts for low upload volume. Another user suggested they could stop the emails, but mentioned they can be useful as a last resort notification. The alert is based on the amount of data uploaded over the past 5 weeks. A DM was sent to the user.
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Read the entire article here...
ControlUp API and Running Scripts on Offline Devices
A question was asked about using the ControlUp API to run scripts on an offline device. Another user responded that this is not possible and the device must be online for the script to run. However, the API does queue up requests for offline devices, with a short time limit of 1 minute. This is not intended as a cache, but rather to account for devices only checking in every minute. Therefore, it is not necessary to filter out offline devices in API calls.
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Read the entire article here...
Managing Branch Mappings with ControlUp PowerShell Module
ControlUp members discussed the possibility of managing branch mappings through PowerShell. The current option is importing a CSV, but @member mentioned that the company is working on a way to update configurations through the ControlUp.Automation SDK. This should allow for retrieving, adding, and removing branch mappings, as well as setting a default value for unknown IPs. The upcoming PowerShell module is expected to improve scalability and performance.
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Read the entire article here...
Improving Flexibility for Scoutbees Maintenance Windows in ControlUp UI Design Discussion.
A discussion about the Scoutbees Maintenance Windows being greyed out or disabled in the UI design. The issue is brought up that this is not workable for those with a lot of maintenance windows (e.g. MSPs). Another user asks about keeping the scout enabled but snoozing the alerts, and it's mentioned that this feature will be available in Q1. However, the idea of adding time of day as a condition for an alert is suggested for more flexibility in the future.
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Read the entire article here...