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ControlUp Scripts & Triggers Training & Support Archives

ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.


Troubleshooting Alerts for Visited Web Domains in ControlUp

Posted on October 14, 2025

A user is having trouble creating an alert for visited web domains using the 'contains' operator in the URL_domains data folder. They are seeking assistance from other members who have experience with this issue.

Read the entire article here...


Monitoring VDI Connection Failures in Horizon with ControlUp

Posted on October 13, 2025

There is a discussion about a customer's requirement for getting alerts if a user fails to connect to VDI due to no availability. It is mentioned that there is a metric for available machines on the pool level, but it is not specific to individual users. It is suggested that these alerts could be seen in ControlUp reports. The platform in question is Horizon.

Read the entire article here...


Understanding Variables in ControlUp Workflows

Posted on October 8, 2025

Members of ControlUp discussed the use of workflows, templates, and importing libraries for automation. One user wanted clarification on how variables work, specifically how to access data generated by other nodes. Another user shared an example using the {{Start.event.associated_id}} variable. They also mentioned the ability to use data from multiple nodes, such as the start node and the List Devices node.

Read the entire article here...


Collaboration and Suggestions for ControlUp Workflow Scripts

Posted on October 7, 2025

Some users expressed appreciation for recent changes to ControlUp Workflows, and asked where to find a script for Grant Temporary Device Admin Access. @member stated they have the script, and @member offered to review it. They also mentioned an issue with removing a scheduled task, and suggested using a scheduled task in the Workflow instead. The script is given at the end of the input.

Read the entire article here...


Understanding ControlUp Monitor Database and Query Options

Posted on October 6, 2025

There were questions about where the ControlUp monitor database is stored and what tables are available. It was suggested that the database is stored in RAM and data is only exported to the cloud backend for long enough. There were suggestions to use the powershell invoke-cuquery or api to query the database. It was also mentioned that the export-cuquery may have less impact on the monitor and export more data at a time.

Read the entire article here...


Troubleshooting the Microsoft Copilot+ Readiness Dashboard in ControlUp

Posted on September 30, 2025

The team discussed the availability of the ai_report index in the Microsoft Copilot+ Readiness Dashboard. It was determined that a custom script is needed to populate the index and it can be found under device events. Support may need to be contacted if the script does not run automatically. A new automation and scripting dashboard has been added for more details on script runs.

Read the entire article here...


Troubleshooting Permissions for Running Scripts on ControlUp Monitors

Posted on September 30, 2025

Some users suggested using ssh as a workaround for issues with permissions for running scripts on monitors or for more centralized management. Although it may require a "double hop" process, it can be effective. Python was also mentioned as a possible tool for opening an ssh session that opens Powershell. The advantage of ssh is that it allows for redirecting error and std_out streams. In theory, a similar approach using psexec could work but has not been successful for some users.

Read the entire article here...


Categorizing Scripts and Actions in CU4D

Posted on September 23, 2025

A user suggested implementing a feature to categorize Scripts/Actions in CU4D, but it was clarified that this is currently only available for VDI. There is no mention of this feature being added in the road map. The person who clarified is tagged but not mentioned by name.

Read the entire article here...


Managing Multiple Sites in ControlUp

Posted on September 22, 2025

A user asked about adding multiple sites to one scout in ControlUp. Another user suggested using a Custom Script Scout to consolidate multiple checks into one. However, this may result in a loss of some per-site features and alerting. Currently, ControlUp does not allow for multiple endpoints per scout. The team is looking into potentially incorporating this feature at a later time.

Read the entire article here...


Troubleshooting Blank Lines in ControlUp Auto Action Output File

Posted on September 22, 2025

A user is experiencing extra blank lines in the Auto Action output log file when running with the .NET engine. They are seeking advice on how to suppress or clean up these lines automatically. Other users suggest checking for newlines in the messages and the use of string.join which could potentially add additional newlines. The post ends with a question about best practices surrounding newlines in messages.

Read the entire article here...


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