This one's a big step forward. Version 9.1 (build 9.1.0.661) significantly modernizes the architecture, focusing on scalability, performance, and real-world flexibility for large enterprises and Managed Service Providers (MSPs).
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
DEX Script Output in ControlUp
A user started a POC for CU for Desktops and asked if there is a place for DEX to store script output in order to troubleshoot errors. Another user advised using SIP EVENT BEGINS/ENDS to capture the output and noted that enhancements are planned. They also mentioned that script failures are logged in the system events. The specific support page URL is provided.
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Read the entire article here...
How to Create a Report for User Sessions on ControlUp Citrix Farm
A user needed help creating a report for all user sessions on a Citrix farm and exporting it to CSV. It was suggested to use the APIs for historical data or Powershell scripts. The user eventually found the download button for CSV.
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Read the entire article here...
Automating Firmware Updates in ControlUp
A user inquired about automating firmware updates for hardware issues via ControlUp. Other users suggested writing a script for automation and mentioned the possibility of retrieving the current firmware version programmatically, although it may be vendor specific. No specific examples were mentioned.
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Read the entire article here...
Automation for Updating Dock Firmware to Avoid Replacement
The group discusses implementing automation for updating dock firmware in response to hardware issues, avoiding the need for device replacement. A step-by-step process is suggested, along with alternative methods such as hosting the necessary software in a cloud bucket for easy installation. This topic was initiated by a user in the group.
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Read the entire article here...
Running long scripts in ControlUp and its behavior
A user asked about the behavior of ControlUp when running long scripts. It was clarified that if the same script is rerun before the first one finishes, a separate process will be started and the scripts will run one after another. It was also mentioned that this process will soon be automated and trigger only runs daily if needed. This was done to prevent running the scripts manually too aggressively.
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Read the entire article here...
Automating the Deployment of ControlUp for Compliance
A user asked about automating the deployment of ControlUp for Compliance (formerly known as Secure DX) for new physical machines. Another user shared a script that could run the installation silently. The script can be found at https://cdn.spm.controlup.com/agent. Instructions were provided on checking for the latest version and running the script if necessary.
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Read the entire article here...
Deploying ControlUp agent on MacOS with Workspace ONE UEM
A user asked for advice on deploying the ControlUp agent to a MacOS device using Workspace ONE UEM. Another user offered to check with the macOS agent development team for insights and asked for screenshots as well. The first user also clarified that they are looking for a correct plist file and suggested that scripting may not be needed. The conversation ended with the second user requesting to keep the screenshots. No resolution was provided yet.
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Read the entire article here...
Setting Up Alerts for SQL Always On Availability Group Failovers
A user asked for help with setting up an alert for a customer's SQL Always On Availability Group. Suggestions were made to use a PowerShell script or a scheduled trigger using the Edge DX agent. It was eventually resolved with the use of a PowerShell script that runs every 5 minutes and checks event logs for specific event IDs. No incidents are generated due to the potential scale of scheduled triggers.
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Read the entire article here...
Implementation of ControlUp monitoring for specific failed events
A user is looking to use CU to monitor their CA server for specific failed events, and wants to know if the trigger will work for each event. The trigger will only work for Warning or Error events, and one way to test it is by using a PowerShell script to generate a similar event on a machine with the CU agent installed. The script to create a test event is also provided. The event source must be created first if it does not already exist.
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Read the entire article here...