ControlUp is proud to share… ControlUp has been named a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools. Again.
This isn’t just a badge—it’s a validation of the work ControlUp has been doing for over a decade to help IT teams take control of the digital workplace.
According to Gartner, “Leaders exhibit strong execution and vision scores and exemplify the functionality required for IT organizations to evaluate and improve DEX continuously.” That’s precisely where we focus—clear value for IT, reduced digital friction for employees, and a smarter path to experience-led IT operations.
We’re especially proud to be ranked in the top tier for Endpoint Operations and IT Support use cases, backed by powerful AI insights, no-code automation (our Workflows solution), and native support for virtualization, ChromeOS, Windows 365, and SaaS apps. ControlUp One is a platform designed for the complexity of today’s digital environments, yet delivered with the simplicity teams need to act.
The market is moving fast, but the signal is clear: DEX is no longer a nice-to-have—it’s foundational. According to Gartner, through 2027, 75% of organizations without a DEX strategy will fail to reduce digital friction. The gap between reactive IT and proactive experience management is where business impact lives. That’s the gap we help close.
To our customers and partners—thank you for the trust, the feedback, and the shared momentum. And to the teams at ControlUp—this is yours. Onward and upward we go!
Learn more, read the entire report here.
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