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ControlUp for Compliance (Secure DX)

ControlUp for Compliance (Secure DX) training and support-related archives from inside the ControlUp Community on Slack.

Enabling Scheduled Updates and Run Capabilities on Specific Weekdays in ControlUp

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A user requested the ability to choose the 3rd or 4th Saturday of the month for machine updates in ControlUp's monthly patch picker. This would ensure that the updates happen on the same day of the week each month. The company will add this capability. The user also requested a similar feature for running scripts/actions in EDGE DX and has submitted a user voice for it.

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Using Tags as Variables in EdgeDX Scripts: A ControlUp Discussion

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A discussion took place about using tags as variables in EdgeDX scripts. It was suggested to use Device Groups or environment variables, with some limitations on the characters allowed. There were also discussions about future updates to increase the tag length and whether there is a PowerShell module for EdgeDX. The conversation also touched on the time it takes for a tag to show up on an endpoint and creating new tags through the script. There were some issues with setting the tag initially, but it was resolved by using all lowercase letters and limiting to specific characters. It is possible that the tag length may be increased in the future.

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Troubleshooting Reboot Processes in SecureDX

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Some users discussed the process of rebooting devices during remediation in SecureDX, as well as the possibility of configuring this in the template. One user mentioned being unable to click on "pending restart" to filter and select devices to restart. Others chimed in with troubleshooting suggestions. Discussions also included details of how certain updates may require a reboot.

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Can ControlUp provide an online repository for agents to access files?

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A question was asked about whether ControlUp has an online repository for agents to access files over the internet. The team clarified that they do not offer such a service, but suggested reposting in the #controlup-secure-dx channel for further discussion. It was also mentioned that a solution using Azure CDN has been found. The user hopes that EdgeDX and SecureDX can communicate in the future.

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Troubleshooting SecureDX Agent Installation

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There was an issue with the installation of the SecureDX agent due to an unsigned PowerShell script. The customer did not want to change the ExecutionPolicy and the team was unable to find any documentation on the topic. The agent is installed through a script added to the edge dx script list, which will not work if blocked.

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Understanding SecureDX Issues and Managing Security Control Scans

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A user noticed that the SecureDX Issues page has been updated to include new apps, including Carbon Black. However, the page shows that Carbon Black is unavailable and the user is unsure how to edit the apps or why they are not being detected. Others chimed in to explain that security controls can be checked through scans or device inventory, and the unavailable status means there is no built-in remediation for the app. It was suggested to disable the unnecessary controls in the template to avoid confusion. The issue was resolved and the user was able to scan for just Carbon Black.

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Understanding the Device Controls Column and Troubleshooting Carbon Black with ControlUp

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A user asked what the Device>Controls column does, and others suggested it shows installed but disabled antivirus and deployment products. The user was unsure if Secure DX was accurately displaying the status of Carbon Black. Other users suggested checking services and data being pulled from the device, and to contact support if necessary. Screenshots were shared.

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