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Clarifying Branch Mapping on ControlUp Support Site

Posted on June 17, 2026

A user asked about revising an article on branch mapping on the ControlUp support site. There was a discussion about clarified headers and columns for the CSV file. Final clarification was given that the subnets should be in the first column and the branch name in the second column.


Read the entire ‘Clarifying Branch Mapping on ControlUp Support Site’ thread below:

https://support.controlup.com/docs/branch-mapping does this article need to be revised? the reference csv example has the headers backwards. It should be Site,Name if i’m not mistaken


At Matt let me get this check i think we might need to clarify it abit


The Branch Mapping CSV must list the subnet or IP range in the first column and the branch name in the second column — ControlUp reads columns by position, not by header text. In Active Directory, the subnet column is labeled Name and the site/branch column is labeled Site, so a header of Name,Site with rows like 10.1.0.0/16,Chicago is correct. Using Site,Name with the site in the first column (for example Chicago,10.1.0.0/16) will fail import because ControlUp expects a valid IP or subnet in column one.

Continue reading and comment on the thread ‘Clarifying Branch Mapping on ControlUp Support Site’.  Not a member? Join Here!


Categories: All Archives, ControlUp for VDI
Topics: Microsoft, Microsoft Active Directory

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