ControlUp Edge DX Alert Issue Resolved

Several users reported an issue with ControlUp Edge DX this morning. They were unable to see System Events, even though they had admin rights. A ticket was logged for this, and the issue was reproduced and fixed by the ControlUp team. It was suggested that the problem may have arisen due to a mismatch between UI and API.

Read the entire ‘ControlUp Edge DX Alert Issue Resolved’ thread below:

Morning

Open Controlup EDGE DX this morning , click on alerts and get this … cant even see System Evetns if i click on the Config burger menu

Interesting….same here. But user(s) which do not have Admin rights can access to the alert :hmm:

😅 we are no longer seen as admins

i have logged a call for this FYI.

Same issue here

@member @member

Do you use custom roles to assign permissions in DEX?

Yes I do

But I’m under the role admin

Default one

Yeah we’re using the default admin as well

Seems like it is a mismatch between UI and API. The Edge team has been able to reproduce it on an internal tenant

It seems to work again

Fixed

Thank you CU team

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