A user is suggesting the functionality to export all filtered data from a Grid widget on ControlUp. Another user mentions that this requires a mechanism to load each page and combine them in a CSV using the API or Powershell. The idea of creating filters using other indexes is suggested, with the possibility of using Workflows or variables. The conversation ends with the mention of an update to ControlUp's filters with 20+ built-in global filters and a new UI.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Understanding the API Rate Limit and Cooldown Period at ControlUp
A user asked about the cooldown period for the API rate limit and received information from a colleague stating that there is a limit of 60 requests per user per minute or 200 per minute for the entire organization, with the cooldown period showing up in the header of the API query for retry attempts. The user was unsure if this applied to compliance APIs as well and was reassured that the limit is consistent across all APIs.
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Read the entire article here...
Automating Installation of Compliance Agent on New Devices in ControlUp
Users discuss automatically installing compliance agent on new devices on ControlUp. There is currently no supported way of doing, but a new update will allow for this and controlling the version deployed. One user shares their workaround using a script. Other customers have done similar but it is not a supported method, however a new update will provide ability to push versions to specific tags or device groups.
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Read the entire article here...
Event Severity Issues in ControlUp DEX Console
A user created triggers for "Black Hole Machines" and "Registration Failures" but noticed the event severity was only showing as Informational in the DEX Console. They asked for assistance in changing the severity and shared a screenshot. However, it was confirmed that the severity cannot be changed at this time but may be considered in the future. The user wanted to use this value for reporting dashboards and trends. Support was following up on the issue and confirmed that the severity cannot be changed and all triggers will still create an event, regardless of the register event action configured. The trigger was originally set up to send a webhook to Google Chat, but this was changed to a PowerShell script triggered through Script Action to create ServiceNow incidents in the future. There is no way to define the severity of the event at this time.
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Read the entire article here...
Troubleshooting ControlUp Agent Installation Errors for New Dev Environment Setup
A user encountered an error when setting up a new dev environment with the ControlUp agent. Another user suggested checking if the machine was already added to the console or if the agent was previously installed in another environment. It was advised to open a support ticket for faster assistance.
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Read the entire article here...
Troubleshooting and Using the Windows Boot Certification Dashboard at ControlUp
The team discussed the Windows boot certification dashboard and how to get it working properly, including adding a script and following the proper steps. They also mentioned a recently released dashboard to find devices running VBScripts. The Windows boot certification dashboard can be found in the gallery and requires a script to function. Despite this, it has received positive feedback from sys admins.
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Read the entire article here...
Using MS Message Center for Notifications
A user asked about utilizing MS Message Center to send notifications through email or other channels. Eugene suggested using the https://graph.microsoft.com/v1.0/admin/serviceAnnouncement/messages endpoint with the HTTP node. The user mentioned that Graph API's would need to be created in this case.
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Read the entire article here...
Widget Wednesday #15: Advanced Dashboard Filters — Simpler, Smarter, Global
Widget Wednesday #15 introduces advanced global filtering in ControlUp Dashboards, enabling more precise, real-time filtering across devices, attributes, and conditions without complex variable setup.
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Read the entire article here...
Using Event Alerts to Monitor Registry Key Values with ControlUp
A user asked about using event alerts to monitor a specific registry key value. They were given a solution by another member to run a PowerShell script and write the result to ControlUp's System Events log using the SIP EVENT pattern. This can be done by importing a sample script to write values to a custom data index. Further assistance can be reached out to the Account team.
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Read the entire article here...
Clarifying Output and Index Configuration for “Windows Secure Boot Certificate Expiration Remediation” Script
A discussion about the "Windows Secure Boot Certificate Expiration Remediation" script started, as a user had concerns about the output and index configuration. Another user clarified that the script only sends an Event block to the device events page, while the status script writes to an index. Additionally, the output may not be visible if it is not in the SIP EVENT region.
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Read the entire article here...