A user was looking for a way to generate email alerts when a column in the console says "Needs Updating', and to check the status of VMWare servers that may need updating. It was suggested to use an advanced trigger, and once created, to check a test. Additionally, a scheduled trigger can be used to report the status, or Export-CUQuery can be used to dump the data to a CSV file each week. Instructions for running Export-CUQuery in the monitor were provided. Links for the ControlUp Academy and Export-CUQuery Support Docs were given.
Read the entire article here...
Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Analyzing Outlook Add-in Load Time with ControlUp Script
A user asked if anyone had a working ControlUp script to analyze Outlook Add-in load time. The user was provided with a script that specified a path to the Outlook Add-in manifest file, created a new Outlook Application object, recorded the start time, loaded the Add-in, recorded the end time, calculated the load time, then displayed the result in seconds. The user thanked the other for the help.
Read the entire article here...
Read the entire article here...
Editing Analyze Drive Contents with TreeSize in ControlUp
A user wanted to use TreeSize instead of WinDirStat to edit the contents of the Analyze drive and was suggested to make a copy of the script and modify it to use the TreeSize exe. They retried running it from the command line and confirmed that TreeSize is running on the VDAs, although the user had not tried to run the scan exe from the user's VDA. The user has now confirmed that they have got it.
Read the entire article here...
Read the entire article here...
Using ControlUp for Client Connection Failures in Citrix Director
An error of "Client connection failures" was encountered in Citrix Director. ControlUp was asked if it could be used to identify these errors and initiate a script-based action, to which a user suggested using the folder metric "User Connection Failures Per Hour" as a trigger.
Read the entire article here...
Read the entire article here...
Finding the URL for an MS Edge Process
A user asked for tips on pulling the URL an MS Edge process is accessing, which they found out is only available on the session level as the Microsoft API call only shows the active tab. The URL can be found in the active URL column as "Browser URL". It is only available when the browser is in the foreground.
Read the entire article here...
Read the entire article here...
Troubleshooting Analyze BSOD Minidumps ControlUp Script Issues
A user was running the Analyze BSOD minidumps script as System instead of SIP service start, and it was successful the first time and then stopped working. It was recommended to delete some data in HKLM and to empty the data index unless it was changed. The user also wanted the script to write to an index and device events, and was informed that these were not mutually exclusive.
Read the entire article here...
Read the entire article here...
Implementing the Analyze BSOD Minidumps Script with ControlUp – Highly Recommended
Edge DX users are encouraged to bring in the "Analyze BSOD Minidumps" script from ControlUp, with technical support available from @member. The script can be found at https://www.linkedin.com/posts/yoavital_we-have-an-awesome-new-script-for-controlup-a[…]400747167744-ABLX?utm_source=share&utm_medium=member_desktop.
Read the entire article here...
Read the entire article here...
Gathering Custom Reports with ControlUp Insights
This discussion focused on custom reporting needs and different ways to create and access reports. It was suggested to ask ControlUp for a road map call, and to open a public API as part of the new streaming data project. Insights (on-prem) and PowerShell and Excel were also mentioned as possible ways to create custom reports. Additionally, reports should be stored for one year, rather than having the data in two places, to avoid extra work for users.
Read the entire article here...
Read the entire article here...
Issue with Two Netscalers Resolved with Shared Credentials with the ControlUp DEX Portal
A user experiencing issues with their two Netscalers asked for help. They were advised to check their monitor settings, data sources tab, credentials, and run a test-netconnection. The user detected a firewall issue, used the shared credentials and saw data in the web portal. They then asked help with their email trigger when the primary/secondary flip not working.
Read the entire article here...
Read the entire article here...
Adding Entra ID Joined Machines to Control Up
It is possible to add Entra ID Joined machines to Control Up with a DNS record or via the Cloud Connection Sync Script, which adds all machines in an Azure subscription. The Universal Sync Script can also be used to synchronize EUC environments. Instructions for both can be found at https://support.controlup.com/.
Read the entire article here...
Read the entire article here...