Users discussed options to set up a trigger to run an action and if that action fails, run a different one. The ControlUp trigger packs include a trigger that alerts when machines go unregistered, followed by a script action to reboot the machine. Members suggested creating two triggers or using Invoke-cuaction to programmatically run actions and determine if a VM needs to be rebooted. The support document containing more information is available at https://support.controlup.com/docs/trigger-packs?highlight=triggers#citrix
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Setting Up a Trigger for Identifying Unused VMs in ControlUp Focus Discussion.
Several users discussed how to set up a trigger for identifying unused VMs older than 45 days, specifically in relation to the ControlUp environment. Suggestions were given about using the built-in Session Activity report or APIs to identify machines with no recent logins. Some users mentioned testing and recoding scripts for different hypervisors. One user also brought up the issue that not all VMs have a Horizon agent.
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Read the entire article here...
Help Speed up logons – ControlUp Analyze GPO Extensions Load Time script
If you've ever experienced slow user logons, you know it can be a pain to determine the actual cause of the delay. One common culprit? Group Policy processing. That's where the Analyze GPO Extensions Load Time script comes in.
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Read the entire article here...
Targeting Sessions in ControlUp’s Analyze Logon Latency Script
A user asked about the Analyze Logon Duration script and how to target it to specific sessions. Another user suggested using a built-in trigger that runs after a login duration of 75 seconds and can also send an email output. The trigger name is "Analyze Logon Duration 75 Seconds" and is disabled by default.
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Read the entire article here...
Troubleshooting Error Message on ControlUp Storefront Health Checker Script
A user asked for help with an error message while running a script on the ControlUp storefront health checker. An error message was provided and suggestions were made to try restarting the Monitor Cluster. A follow-up comment confirms this solution was successful.
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Read the entire article here...
Relationship Between ControlUp and DEX Portal Audit Logs
A team member asked about the relationship between ControlUp and DEX portal audit logs. Another team member confirmed that the audit logs in ControlUp do not catch the same logs as those seen in the DEX portal. The user was directed to the VDI tab in ControlUp to access VDI-specific audit logs.
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Read the entire article here...
Implementing PS Scripts and Setting Up Monitoring Parameters with ControlUp
A member of the ControlUp team asked for guidance on implementing PS scripts and creating monitoring parameters. Other members suggested resources such as the CU4D scripting guide and the CU4VDI automated actions user guide. Additionally, there are videos available on the ControlUp Academy on this topic. A link was provided for booking a one-on-one session for further assistance.
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ControlUp API Data Access: How to Correlate Device Information with User Activity
A member of ControlUp suggested using "controlup-for-desktops" and "DEX APIs" for certain questions. A user was looking to access data such as user login and logout events, locked and unlocked status, and IP addresses through the API. It was suggested to use the "get-data-index" endpoint to obtain this data. To correlate with user profiles, the device name or ID can be used.
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Sorting Devices by Enrollment Date in DX Console
A user asked about a filter for sorting devices by enrollment date in the DX Console. Another user suggested checking the script library for an action called "Get Device Install Date" which can be added to the tenant and set to run once a day. This will show the "EdgeDXRegistrationDate" and when a device was enrolled.
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Read the entire article here...
Running User Interactive Scripts with ControlUp for Outlook Teams Add-In Solution
A team member asked if ControlUp can run user interactive scripts, specifically prompting a user to restart Outlook. Another member suggested using a user script through Actions, unless doing it via an Alert. The reason for the restart was to implement an Outlook Teams Add-in disable and re-enable solution through a silent script. This was for the New Teams, not removing the Classic Teams.
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Read the entire article here...