The discussion revolved around ControlUp's Agent collecting data instead of using PowerShell scripts. This new approach is currently being tested with design partners and a few other companies. It was suggested to test it with a select group first to ensure there are no issues. It was also mentioned that multiple rules can be set up with specific device tags.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Signing Scripts for Stricter Policies on Endpoints
The group discussed signing scripts for stricter deployed policies on endpoints. They confirmed that signed scripts can be used on all platforms but might need to be manually added to the bottom of scripts. Options for modifying existing scripts or enabling native data collection were suggested.
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Read the entire article here...
Troubleshooting Power Down Scripts for Horizon VMs in ControlUp
A user requested assistance in creating a script action that will power down Horizon virtual machines after a period of inactivity. They also shared ControlUp's current Script Library, which includes a script for shutting down machines. The user questioned if this script is sufficient.
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Read the entire article here...
Understanding Enrich Enablement Features on ControlUp
A team member asked about Enrich Enablement and its features - specifically, how it works on the browser, if actions can be executed through it, and on how many platforms it can be enabled. A link to the ControlUp support page for Enrich Browser Extension was shared: https://support.controlup.com/docs/enrich-browser-extension.
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Read the entire article here...
Troubleshooting Drive Exclusions in ControlUp
A user was troubleshooting their trigger settings for excluding a drive. Different variations of entering the drive name were tried with no success. Another user suggested using a powershell script for testing.
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Read the entire article here...
Integrating Apple Care Info into ControlUp Workflows
A user suggested adding a new workflow to access Apple Care/Warranty Info through API, and mentioned they are almost done with a script to retrieve the info. Another user suggested submitting a feature request via Uservoice to integrate with Apple. The original script can be found at https://www.neverhadtofight.com/blog/2025/11/06/getting-applecare-info-from-apple-business-manager-api/.
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Read the entire article here...
Retrieving Historical Incident Data from ControlUp with PowerShell Cmdlets
A user asked about retrieving historical incident data from ControlUp using PowerShell cmdlets and the community offered insights. The user found that the incidents pane data is not available through an API but will be replaced by the events pane in dex. An API for the events data may be available in the future.
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Read the entire article here...
Troubleshooting Citrix Cloud Site Connection with ControlUp
A user was having trouble adding their Citrix Cloud site as an EUC environment and got an error message when trying to connect. It was suggested to upgrade to the latest version of 9.1.5.406 or check ControlUp's Download Center for the correct agent version. Upgrading is recommended for other additional fixes as well.
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Read the entire article here...
How to Retrieve Device Scores Through ControlUp’s API
A discussion on pulling device scores through automation in ControlUp's API took place. An employee suggested a script for doing so at the given URL, as an alternative to using employee scores. The user testing this found a limitation in the number of devices returned, which was addressed by a team member. The method is trapped before it can be lost. Score!
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Read the entire article here...
Analyzing Citrix Reconnect Times with ControlUp
A user was looking for inspiration on gathering data from ControlUp agents to analyze long connect/reconnect times for a Citrix Shared Desktop session. Members shared that ControlUp recently added a feature to measure Citrix session reconnect times with a breakdown of processes, and offered a script that measures reconnect stages. Another user mentioned working on a solution for measuring endpoint authentication and requested assistance from members with a working Imprivata setup. The conversation concluded with the user planning to reach out to the members for further assistance.
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Read the entire article here...