A user was looking for an easy way to add 500+ IP scopes as custom locations for ControlUp for Endpoints. The option of doing this manually seemed inefficient, so they asked @member for a solution. ControlUp suggested using Device Tagging, which can also help with tracking network issues. Further input from @member was requested.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting the Microsoft Copilot+ Readiness Dashboard in ControlUp
The team discussed the availability of the ai_report index in the Microsoft Copilot+ Readiness Dashboard. It was determined that a custom script is needed to populate the index and it can be found under device events. Support may need to be contacted if the script does not run automatically. A new automation and scripting dashboard has been added for more details on script runs.
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Read the entire article here...
Troubleshooting Permissions for Running Scripts on ControlUp Monitors
Some users suggested using ssh as a workaround for issues with permissions for running scripts on monitors or for more centralized management. Although it may require a "double hop" process, it can be effective. Python was also mentioned as a possible tool for opening an ssh session that opens Powershell. The advantage of ssh is that it allows for redirecting error and std_out streams. In theory, a similar approach using psexec could work but has not been successful for some users.
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Read the entire article here...
Categorizing Scripts and Actions in CU4D
A user suggested implementing a feature to categorize Scripts/Actions in CU4D, but it was clarified that this is currently only available for VDI. There is no mention of this feature being added in the road map. The person who clarified is tagged but not mentioned by name.
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Read the entire article here...
Managing Multiple Sites in ControlUp
A user asked about adding multiple sites to one scout in ControlUp. Another user suggested using a Custom Script Scout to consolidate multiple checks into one. However, this may result in a loss of some per-site features and alerting. Currently, ControlUp does not allow for multiple endpoints per scout. The team is looking into potentially incorporating this feature at a later time.
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Read the entire article here...
Troubleshooting Blank Lines in ControlUp Auto Action Output File
A user is experiencing extra blank lines in the Auto Action output log file when running with the .NET engine. They are seeking advice on how to suppress or clean up these lines automatically. Other users suggest checking for newlines in the messages and the use of string.join which could potentially add additional newlines. The post ends with a question about best practices surrounding newlines in messages.
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Read the entire article here...
New Capability in ControlUp 9.2 to Monitor and Trigger VDA Registration in Real Time
A user asked for help with obtaining the current registration failure reason in ControlUp, similar to what is available in Citrix DaaS Monitor. @member mentioned that the upcoming 9.2 release will introduce a new capability to monitor and trigger on VDA registration state in real time. This will provide deeper insights and allow for automation actions to be taken against DDC or VDA.
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Read the entire article here...
Troubleshooting AppX Packages with FSLogix in ControlUp
Users discussed issues with black screens related to AppX packages when using FSLogix, and how this affects logon time. Suggestions were given to disable unnecessary AppX packages or block them through PowerShell or Group Policy, with examples provided. A resource from ControlUp, https://www.controlup.com/resources/blog/appx-packages-slowing-you-down/, was also shared for further assistance.
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Read the entire article here...
Determining When a Windows System is Truly Ready for Productive Use
During a webinar, a user asked about determining when a Windows system is truly ready for productive use, and mentioned using the successful connection of OneDrive as a marker. ControlUp replied, saying that the definition of "ready" varies depending on a company's operations, and for ControlUp, it is when the Windows Start Menu is able to render its contents or when a published application executable is started. They also mentioned that it is possible to customize a marker for a logon being complete, but it requires a data point with a time stamp, such as a windows event from OneDrive.
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Read the entire article here...
Troubleshooting Gaps in Phases with ControlUp Tools
A member asked for recommendations in troubleshooting gaps between different phases, specifically the Windows Logon Time to FSLogix. Another member suggested using Process Explorer and shared a script that provides a timestamp to align with the tool. They also shared other tools, such as a remote event log tailer and procmon, and a webinar on using these tools. The webinar and tools can be found at https://github.com/guyrleech/Microsoft/blob/master/event%20aggregator.ps1.
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Read the entire article here...