A community discussion surfaced an issue regarding inaccurate data conversions and rounding errors observed in ControlUp‘s out-of-the-box (OOB) dashboards, particularly noticeable on a large screen dashboard but also present in other OOB dashboards such as the Employee Activity dashboard. The discrepancies appeared to be related to the way time values were displayed, potentially involving milliseconds that might require additional conversion or division to display correctly.
Upon investigation, this behavior was suspected to be isolated to a specific tenant, prompting others in the community to verify and confirm whether they were experiencing similar issues. The problem was quickly identified as a bug affecting these dashboards’ data presentation.
The ControlUp support and development team acknowledged the bug and promptly worked to resolve it. Following their intervention, the dashboards were updated and fixed so that the data conversions and rounding errors no longer occurred.
This incident highlights the responsiveness of the ControlUp team in addressing data accuracy issues in real-time monitoring dashboards. Users encountering similar symptoms in OOB dashboards displaying time-related metrics should ensure their software is updated to the latest version where this bug fix is included. For additional troubleshooting or updates, consulting ControlUp’s official documentation at https://docs.controlup.com and the ControlUp community forums is recommended.
Read the entire ‘Resolving Data Conversion and Rounding Errors in ControlUp Out-of-the-Box Dashboards’ thread below:
Noticing in various areas inaccuracies in data conversions or rounding. this is big screen dashboard.
Think that’s in ms you need to device it
yep, these are OOB dashboards – data in other OOB like employee activity is similar. may be isolated to just our tenant. looking to see if others are seeing similar
What dash was that, then i can check as well.
We found this bug this morning
working on fixing it
Community is awesome
thank you!
the dashboard should be fixed
you guys rock, thank you!
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