A user asked for help with obtaining the current registration failure reason in ControlUp, similar to what is available in Citrix DaaS Monitor. @member mentioned that the upcoming 9.2 release will introduce a new capability to monitor and trigger on VDA registration state in real time. This will provide deeper insights and allow for automation actions to be taken against DDC or VDA.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting AppX Packages with FSLogix in ControlUp
Users discussed issues with black screens related to AppX packages when using FSLogix, and how this affects logon time. Suggestions were given to disable unnecessary AppX packages or block them through PowerShell or Group Policy, with examples provided. A resource from ControlUp, https://www.controlup.com/resources/blog/appx-packages-slowing-you-down/, was also shared for further assistance.
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Read the entire article here...
Determining When a Windows System is Truly Ready for Productive Use
During a webinar, a user asked about determining when a Windows system is truly ready for productive use, and mentioned using the successful connection of OneDrive as a marker. ControlUp replied, saying that the definition of "ready" varies depending on a company's operations, and for ControlUp, it is when the Windows Start Menu is able to render its contents or when a published application executable is started. They also mentioned that it is possible to customize a marker for a logon being complete, but it requires a data point with a time stamp, such as a windows event from OneDrive.
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Read the entire article here...
Troubleshooting Gaps in Phases with ControlUp Tools
A member asked for recommendations in troubleshooting gaps between different phases, specifically the Windows Logon Time to FSLogix. Another member suggested using Process Explorer and shared a script that provides a timestamp to align with the tool. They also shared other tools, such as a remote event log tailer and procmon, and a webinar on using these tools. The webinar and tools can be found at https://github.com/guyrleech/Microsoft/blob/master/event%20aggregator.ps1.
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Read the entire article here...
Reporting on High Network Utilization in ControlUp
A user is looking to report on applications with high Network Utilization in a Non-persistent environment. They suggest having a "Top 5" report for Network Usage. Another user recommends using the Process view in CU4VDI or the Monitor PowerShell query API to easily sort based on Network send or receive.
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Read the entire article here...
The Possibility of an API for CU4C for Workflow Automation and Ticket Creation
A user asked about the possibility of an API for CU4C that could trigger workflows in CU4W when a patch is detected. Another user asked for clarification on the use case for this feature, to which the first user explained that it would help automate ticket creation for new application vulnerabilities. The CU4C PM, @member, would have more details on the API release and it was mentioned that it should be ready by the end of the month, with potential for more endpoints to be added in the future.
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Read the entire article here...
Trouble with the SIPDEVICEGROUP Environment Variable
In a discussion about the SIPDEVICEGROUP environment variable, it was suggested that the EDXDEVICEGROUP variable may be more consistent. However, when checking the configuration data, there were still blank values. A solution was found when a user rebooted a PC that was reporting a blank value. The actual variables names are either SIPDEVICEGROUP or EDXDEVICEGROUP. Additionally, the device group can also be found in C:\ProgramData\ControlUp\EdgeDx\device_group.txt.
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Read the entire article here...
Creating Scouts with API Key and Silent Install for Custom Hives
A user asked for assistance in creating scouts using an API key. Another user shared a link to a Knowledge Base article on silent installs for custom hives.A member asked for clarification on the API and offered to answer any questions.
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Read the entire article here...
Triggering SecureDX Agent Installation in ControlUp.
Members discussed whether it is possible for the ControlUp for Devices Agent to trigger the SecureDX agent to install. Options for automatically installing the CU4C client using scripts were suggested, but with a disclaimer that it has not been tested by the Dev Team. This issue is on the roadmap but there is no ETA. A suggested workaround is to set the install script to run once per day. This process is outlined in detail in the discussion thread.
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Read the entire article here...
Suggestions for Tracking Devices at Specific Office Locations on ControlUp
A user is looking for a solution to track devices being used from a specific office location, but there is currently a bug in the location history report regarding Windows devices. Other users suggest using geolocation through Powershell, but there are limitations with Entra joined devices. Further suggestions include using workflows and advanced features.
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Read the entire article here...