A user has a question about displaying online and offline devices using the 'last_communication' property with a range filter. Members suggest using a range filter on any other metric or playing around with the advanced editor to modify the JSON. They also suggest looking at more advanced features and plans for the future. The possibility of linking one table to two indexes is discussed, but is not currently supported. A different solution is being looked into for the future.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Upgrading ControlUp Custom Hives: Understanding the /name Switch
ControlUp users discussed an issue with upgrading a Hive via an endpoint management tool. A link to an article on upgrading Custom Hives was shared, mentioning the requirement of a token for upgrades. Another article with instructions for a silent installation was also mentioned. A user questioned the need for a /name switch during an update and it was clarified that the switch is only required if the Hive name needs to be changed. The article will be updated to reflect this.
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Read the entire article here...
Automating Device Tagging and Alerting in ControlUp
A question was asked about scoping an alert and automating device tagging through workflows. It was suggested to check the _devices data table for tags and use it for alerting. Workflows can also be utilized for automating device tagging.
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Read the entire article here...
How to Monitor UAGs for Port Exhaustion in ControlUp
A user is having issues with intermittent connections dropping and was advised to periodically reboot the UAGs due to port exhaustion. Other suggestions and ways to monitor the UAGs for this issue were discussed. There is currently no UAG monitoring available in ControlUp, but it is expected to be added in version 9.2. The discussion also includes a mention of a UAG health check script using the Horizon API, and the upcoming feature of UAG support in version 9.2.
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Read the entire article here...
Tagging Multiple Endpoints at Once in ControlUp
A user needed to tag 40 endpoints and was looking for a way to do it all at once with just the hostnames. Another user suggested using a script with the Rest API or copying the hostnames into the device name fields and selecting all with the double pipe option.
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Read the entire article here...
Troubleshooting Dashboard Access on ControlUp
A user is having trouble accessing dashboards on ControlUp and asks for help. Another user responds that the dashboards are still in beta and may require specific prerequisites, such as enabled end user activity tracking. The first user confirms they have a desktops license and suggests it may not be working due to a renewal issue. They express hope that the feature will be extended to VDI and have submitted feature requests for report formatting. Another user responds that ControlUp is working on enabling VDI and more. The first user mentions having a case open for the license issue.
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Read the entire article here...
Help with ControlUp Session Disconnect Script
A user asked for help with a BAT/CMD script to disconnect a selected user, and someone offered to look into it on Monday. The issue may be that the process requires a session ID/name.
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Read the entire article here...
Troubleshooting a Flow in ControlUp
A user is trying to build a flow in ControlUp that will check device uptime and run a script on devices over 8 days old. They are encountering an issue where the flow only tags one device at a time and does not loop. Other users suggest checking the logs and possibly sharing the workflow for further assistance. The user plans to share the workflow in a DM in the morning.
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Read the entire article here...
Understanding “match” and “term” Operators in Elastic Search
A user requested assistance with using the dal query to get a specific data index for a particular service on a given device. Another user explained the differences between "match" and "term" operators and how to use them in Elastic Search queries. The requested help was provided.
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Read the entire article here...
Collaboration and Suggestions for ControlUp Workflow Scripts
Some users expressed appreciation for recent changes to ControlUp Workflows, and asked where to find a script for Grant Temporary Device Admin Access. @member stated they have the script, and @member offered to review it. They also mentioned an issue with removing a scheduled task, and suggested using a scheduled task in the Workflow instead. The script is given at the end of the input.
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Read the entire article here...