A user asked about the maximum retrigger delay for alerts and was told that it is 86400 seconds, with a suggestion to add it as a feature request. The user plans to reconfigure their script in the meantime.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Powershell Cmdlets for Hypervisor Connections in ControlUp
A user was seeking confirmation about the availability of powershell cmdlets for hypervisor connections and received a link to the relevant documentation. The conversation revealed that while cmdlets for cloud connections are available, there is no information about vCenter connections, but further inquiry will be made to see if it will be added in the future.
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Read the entire article here...
Troubleshooting Missing Filter Option and Client IP in ControlUp Session Activity Report
A user posted a question about a missing filter option in the Session activity report and troubleshooting why the client IP is not showing. Others chimed in with potential causes and solutions, such as checking for changes in RDP secure gateway, thin clients, and the API. The issue seems to be a bug with the initial client IP column.
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Read the entire article here...
Analyze High Latency Issues Script
Can ControlUp help? Yes, out of the box, we provide a pre-built, yet customizable, script that helps you analyze and solve high latency issues!
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Read the entire article here...
ControlUp Week in Review
Happy Tuesday, it’s time for a ControlUp update… what have we been up to? A lot…. That said, here is a recap of the past couple of weeks, in case you missed it ;)
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Read the entire article here...
How to Access ControlUp’s Battery Usage Report Dashboard
Multiple users asked about ControlUp's Battery Usage Report dashboard and how to access it. It was suggested to check the use case library and ask the CSM about UC078 Edge DX: Battery Usage Report. Others requested access to the dashboard, which is a script and custom index with Grafana for visualization. This was created by Maximilian Pelster and can be shared by contacting Blair. The dashboard is not directly in the user's tenant and instructions and files will be sent to access it.
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Read the entire article here...
Episode #18 – Conversation with Daniel Wedel, CEO and a Senior Consultant at Wedel IT
Tune in to Episode #18 of ControlUp Community Radio, where host Douglas Brown welcomes Daniel Wedel, CEO and Senior Consultant at Wedel IT. Daniel brings over 20 years of experience in End-User Computing (EUC) and shares his insights on the industry's evolution, emphasizing significant improvements in reliability, management, and technology complexity.
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Read the entire article here...
Automating ControlUp Agent Deployment for AVD Images
A user asked for an automation process to deploy the ControlUp agent to a new AVD image every month. Three options were suggested: enabling agent deployment through monitors in the configuration, using the MSI with the master image option, or using the PowerShell module with the master image option. Helpful links were provided for each option.
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Read the entire article here...
How to Set up an Alert for First Time Use Logins on Windows 11
A user asked for help setting up an alert for first time use logins on Windows 11, to present a guided tour and web page. Another user suggested using a ControlUp script to set a flag file to avoid multiple runs. This method was compared to using Citrix login scripts from over 25 years ago. It was also suggested to check the date/time of the flag file for future updates.
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Read the entire article here...
Generate Network Trace PowerShell Script
Enter the power of ControlUp and the Generate Network Trace script, just one of our many out-of-the-box scripts/automation to help you overcome those pesky problems while automating a solution for the future.
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Read the entire article here...