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Slow Logon Related Training & Support Archives

Slow Logon training and support-related archives from inside the ControlUp Community on Slack.


Tips for Decreasing Logon Time on Windows Devices

Posted on April 17, 2024

A team member asked for help in decreasing Windows logon time and requested any blogs or recommendations related to this issue. @member advised that the logon process for physical devices may be affected by AppX packages, but shared tips for optimizing logon duration in VDI environments. ControlUp's Analyze Logon Duration script can also be used for physical devices. Team members shared several links and resources for optimizing logon duration and dealing with AppX packages. Logon time is a key metric in VDI environments and AppX load times can be a bottleneck.

Read the entire article here...


ControlUp Academy Introduces a New Video Tutorial Library

Posted on May 10, 2023

The ControlUp journey is truly exhilarating! Our solutions are advancing rapidly, powered by the enthusiasm of the ControlUp Community. Together, we're aiding IT professionals in garnering the insights they need to deliver top-notch service to their end-users, spanning EUC/VDI and workstations/laptops.

Read the entire article here...


Troubleshooting Slow Logons with ControlUp and FSLogix

Posted on February 17, 2023

A user asked for a way to examine slow logons in a new FSLogix configuration. @member suggested watching the ControlUp Analyze Logon Duration webinar for an introduction to the ALD script, followed by the extended Q&A blog/video. They also recommended launching an FSLogix log parser script to look for retries and the "loadProfile time" in the ControlUp logs. The user is asked to report their results. Weblinks: ControlUp Analyze Logon Duration webinar: https://www.controlup.com/webinars/webinar-end-slow-logons-forever-with-controlup/; ControlUp Analyze Logon Duration Q&A blog/video: https://www.controlup.com/resources/blog/entry/controlup-analyze-logon-duration-after-hours-an-extended-webinar-qa/; FSLogix log parser script: https://www.controlup.com/script-library-posts/fslogix-log-parser/.

Read the entire article here...


Anyone experienced logon issues with Crowdstrike on their VDI?

Posted on January 13, 2023

A user asked about logon issues with CrowdStrike on VDI, especially Citrix. A client has experienced issues on Horizon VDI before, and the current user is seeing slow logon times. Potential solutions include running an analyze logon script, disabling CrowdStrike and improving performance from VMware DEM Manager.

Read the entire article here...


Script “Analyze Logon Duration” runs fine but gives different when I run the script manually

Posted on January 10, 2023

A user encountered a difference in result between running the 'Analyze Logon Duration' Script manually and as an automated action in ControlUp. Possible causes discussed include the monitor triggering it vs. the console, interpreation of the decimal seperator, and events triggered by Ivanti. Support suggested the customer open a ticket to investigate further and to mention this Slack thread. The ControlUp Agent version on the affected desktop was 8.6.5.427.

Read the entire article here...


Monitoring/Remediating VMware Horizon VDI with Triggers and Scripts

Posted on December 11, 2022

The user is looking for input on triggers and scripts to monitor/remediate VMware Horizon VDI environments. They recommended using a logon script triggered when a slow logon threshold is reached. Tuning the timing parameters and enabling extra logging is suggested.

Read the entire article here...


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