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VMware Related Training & Support Archives

VMware training and support-related archives from inside the ControlUp Community on Slack.

Troubleshooting Scheduled Scans on ControlUp

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A user was having trouble running a scheduled scan for a specific device on ControlUp. Another user suggested checking if the last connection was successful and found that the VMware Tools update had failed. Upon installing and rebooting the tools, the scan was able to successfully run.

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Tips for Decreasing Logon Time on Windows Devices

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A team member asked for help in decreasing Windows logon time and requested any blogs or recommendations related to this issue. @member advised that the logon process for physical devices may be affected by AppX packages, but shared tips for optimizing logon duration in VDI environments. ControlUp's Analyze Logon Duration script can also be used for physical devices. Team members shared several links and resources for optimizing logon duration and dealing with AppX packages. Logon time is a key metric in VDI environments and AppX load times can be a bottleneck.

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Understanding the HZ Connection Server Health Status Monitor in ControlUp

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A discussion took place about the HZ Connection Server Health Status monitor and what it monitors exactly. The monitor is based on the value that the connection server gives, and it is a VMware thing. The object returned from the soap api is used for the status. The user thanked a member for their assistance and mentioned that there are also horizon related triggers in the trigger packs, which can be found at https://support.controlup.com/docs/en/trigger-packs#vmware-horizon.

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Improving VM Host Performance with ControlUp and Ivanti

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A member asked for ideas on how to improve performance for a customer experiencing issues with overloaded VM hosts and constant high CPU usage. Suggestions included using ControlUp to throttle high CPU apps and check for Ivanti Performance Manager. Other members shared their experience with implementing Performance Manager and optimizing servers to improve performance.

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ControlUp Community Radio Episode #7 – Conversation with Ryan Ververs-Bijkerk & Eltjo van Gulik from Go-EUC.com

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In Episode #7 of ControlUp Community Radio, Douglas Brown interviews Ryan Ververs-Bijkerk and Eltjo van Gulik from Go-EUC.com. This podcast delivers an in-depth view of end-user computing (EUC), focusing on the contributions and discoveries of GO-EUC, as well as a thorough examination of user experience and remoting protocols like HDX and ICA. 

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Exploring ControlUp’s Built-In Horizon Trigger

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A user asked for more information about the built-in Horizon trigger in ControlUp. Another user clarified that it polls metrics related to the health of the Horizon API, which can be found in the Horizon SOAP API Explorer. The trigger has four states and can be found at https://vdc-download.vmware.com/vmwb-repository/dcr-public/3bef9659-5a4d-4d48-a32b-ce82faab6504/9f1e76ea-df1c-47e8-a4a9-bfd7dc671d20/doc/vim25/vim25/Types/th.ConnectionServerHealth.ConnectionServerHealthInfo.html. The original user thanked the others for their help.

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ControlUp Community Episode #4 – Conversation with Andrew Wood, ControlUp Product Manager

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In this dynamic episode of ControlUp Community Radio, host Douglas Brown engages with Andrew Wood, a seasoned EUC industry expert who recently embarked on a new journey as a Product Manager at ControlUp. Their conversation, rich with laughter and insights, delves into a broad spectrum of topics, highlighting Andrew's extensive experience and the evolving landscape of end-user computing (EUC).

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