A user was looking for a way to generate email alerts when a column in the console says "Needs Updating', and to check the status of VMWare servers that may need updating. It was suggested to use an advanced trigger, and once created, to check a test. Additionally, a scheduled trigger can be used to report the status, or Export-CUQuery can be used to dump the data to a CSV file each week. Instructions for running Export-CUQuery in the monitor were provided. Links for the ControlUp Academy and Export-CUQuery Support Docs were given.
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VMware Related Training & Support Archives
VMware training and support-related archives from inside the ControlUp Community on Slack.
Requesting New Metrics for ControlUp Version 9.1
A user asked about getting Frames Per Second metrics from Citrix sessions in ControlUp. It was suggested that the user posts a User Voice item with the details of the request. After the user shared their connection to Citrix engineering, new metric data will be integrated into ControlUp version 9.1.
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Read the entire article here...
ControlUp Community Radio Episode #2 with Legendary Former CEO, Citrix, Mark Templeton
In this engaging second episode, Douglas Brown sits down with the iconic Mark Templeton, former CEO of Citrix and currently the Chairman of the Board at WorkSpot. Douglas and Mark embark on a journey through the evolution of virtual workplaces, discussing the visionary steps Citrix took under Mark's leadership and how these innovations have shaped the industry.
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Read the entire article here...
ControlUp Community Radio Episode #1 with Jed Ayres, CEO at ControlUp
In the first episode, we're delighted to welcome Jed Ayres, CEO of ControlUp, who will discuss his vision for ControlUp's future. He'll also delve into topics like EUC and DEX, and explore key strategies for ControlUp's growth.
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Read the entire article here...
Sending MSFT Teams Messages with ControlUp Realtime DX’s Rest Action
A user asked for examples of using Realtime DX's Rest action to send messages to MSFT Teams via the Graph API. It was suggested to follow ControlUp guidelines (https://support.controlup.com/docs/using-webhooks-as-follow-up-action) and use webhooks and Adaptive Cards for Teams. Sample powershell code was provided along with the permissions typically needed (Chat.ReadWrite or ChannelMessage.Send).
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Read the entire article here...
Limiting Access to ControlUp Agentless VMs
A user inquired about limiting access to ControlUp agentless VMs when giving the service account visibility of storage in VMware - this would bring in 191 agentless VMs and exceed their licensing capabilities. It was clarified that the only way to limit the service account is to do it at the cluster level, granting them the "NO ACCESS" role on the clusters not to be managed. The user was advised to reach out to their ControlUp sales team for further assistance on this matter.
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Read the entire article here...
Monitoring Other Appliances with ControlUp
A user asked about monitoring other appliances via API like routes. It was suggested that Scoutbees HTTP/S tests may be suitable, while VMware UAG and F5 were noted to be on the roadmap at some point, although there is nothing near-term available. The user was asked to identify the particular vendor appliance they are looking for monitoring.
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Read the entire article here...
Viewing Dropped Packets in ControlUp Console
A user asked about opportunities to get CRC/Dropped Packets or port flapping type stats for Netscaler/Hypervisors in the ControlUP console. These metrics are pulled from the hypervisor per VM, but this may not be an option for Nutanix/AHV as it may not be exposed by the Prism API. Drop packets are only available from the hypervisor itself.
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Read the entire article here...
Where do AppVolumes and FSlogix Fit in Logon Time Counters with ControlUp?
The user asked where AppVolumes and FSlogix fall in the Logon Time Counters. The answer is "Logon Duration - Other" - as the ControlUp counters detect the duration of the standard Microsoft events. FSLogix has a phase "LoadProfile" and "ShellStart" which ControlUp tracks in ALD, while AppVolumes has similar hooks, though they may cause logon blocking due to executing scripts.
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Read the entire article here...
Finding a Trigger for Horizon Agent State Monitoring in ControlUp
A user asked which trigger to use to monitor the Horizon Agent state to detect if it is Unreachable. It was suggested to use the HZ State Column in the Machines View, as detailed in the Trigger Pack documentation (https://support.controlup.com/docs/trigger-packs#vmware-horizon). The user received an alert email for when the Value changed from Available to Agent Unreachable.
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Read the entire article here...