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VMware Related Training & Support Archives

VMware training and support-related archives from inside the ControlUp Community on Slack.

Sending MSFT Teams Messages with ControlUp Realtime DX’s Rest Action

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A user asked for examples of using Realtime DX's Rest action to send messages to MSFT Teams via the Graph API. It was suggested to follow ControlUp guidelines (https://support.controlup.com/docs/using-webhooks-as-follow-up-action) and use webhooks and Adaptive Cards for Teams. Sample powershell code was provided along with the permissions typically needed (Chat.ReadWrite or ChannelMessage.Send).

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Limiting Access to ControlUp Agentless VMs

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A user inquired about limiting access to ControlUp agentless VMs when giving the service account visibility of storage in VMware - this would bring in 191 agentless VMs and exceed their licensing capabilities. It was clarified that the only way to limit the service account is to do it at the cluster level, granting them the "NO ACCESS" role on the clusters not to be managed. The user was advised to reach out to their ControlUp sales team for further assistance on this matter.

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Monitoring Other Appliances with ControlUp

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A user asked about monitoring other appliances via API like routes. It was suggested that Scoutbees HTTP/S tests may be suitable, while VMware UAG and F5 were noted to be on the roadmap at some point, although there is nothing near-term available. The user was asked to identify the particular vendor appliance they are looking for monitoring.

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Viewing Dropped Packets in ControlUp Console

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A user asked about opportunities to get CRC/Dropped Packets or port flapping type stats for Netscaler/Hypervisors in the ControlUP console. These metrics are pulled from the hypervisor per VM, but this may not be an option for Nutanix/AHV as it may not be exposed by the Prism API. Drop packets are only available from the hypervisor itself.

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Where do AppVolumes and FSlogix Fit in Logon Time Counters with ControlUp?

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The user asked where AppVolumes and FSlogix fall in the Logon Time Counters. The answer is "Logon Duration - Other" - as the ControlUp counters detect the duration of the standard Microsoft events. FSLogix has a phase "LoadProfile" and "ShellStart" which ControlUp tracks in ALD, while AppVolumes has similar hooks, though they may cause logon blocking due to executing scripts.

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Finding a Trigger for Horizon Agent State Monitoring in ControlUp

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A user asked which trigger to use to monitor the Horizon Agent state to detect if it is Unreachable. It was suggested to use the HZ State Column in the Machines View, as detailed in the Trigger Pack documentation (https://support.controlup.com/docs/trigger-packs#vmware-horizon). The user received an alert email for when the Value changed from Available to Agent Unreachable.

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Using Get-HVMachineSummary and Understanding HZ Assigned User in VMware Holirzon View on ControlUp

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In Horizon View, the assigned user of VDIs is not showing in the Real-Time console, but there is a registry key that can be used to turn it back on. This was turned off by default due to a performance concern, but it is believed that the underlying issue has been addressed. In version 9 of the integration, assigned user can be retrieved without extra data. @member may have more insight on this. Use with caution. Title: Registry Key to Retrieve Assigned User in Horizon View

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