A user is seeking help with building a Service Monitor in the RT console. They are able to access WMI for Registry, Files, and Programs/Updates but not Services. Another user mentions that the controllers tab is for service management and suggests opening a support ticket. The original user also tried creating a Trigger to start the service, but it did not work.
Read the entire ‘Troubleshooting Service Monitoring in ControlUp RT Console’ thread below:
I have a weird one that some assistance would be Valued. I am trying to build a Service Monitor in the RT console. I have the Service Display Name deployed. I can get to WMI for Registry, Files and Programs/Updates but Not Services. NO idea as to Why. Ports are open the console just times out with "operation timeout" as the reason.
you mean the controllers tab for services? That actually has nothing to do with the service monitoring but just management of them. Not sure why this would not work though, lets open a ticket to see what support says.
Yeah on the controllers tab I add the system. and then NOTHING 😄
I created a Trigger to start the service if it is down for more than 10 seconds I had the user test and Nothing.
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