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Proposal to Group Devices by Age for Life Cycle Management

Posted on November 7, 2023

A user proposed creating a report to group laptops/Desktops by age, including hardware warranty data, and to see how device performance decreases with age to aid life cycle management. User experience scores and the Edgedx breakdown will be used. Another user expressed appreciation for the example, since they will be proposing the concept to a customer the next day with the hope of selling Edgedx. The value of the concept is clear for devices requiring refreshment.


Read the entire ‘Proposal to Group Devices by Age for Life Cycle Management’ thread below:

I want to be able to group laptops/Desktop by age so that i can do a life cycle report show to performance of the devices that are in a certain age buckets


@member good day sir, to ensure I fully understand the request you are meaning you want to see hardware warranty data for each device yes?


@member I’ll give u a more details descript later tonight


I would also like to see something like this, specifically warranty information. I submitted a user voice today.


this is a concept report that i am creating.

I would like to break the laptops down into how old thet are 5 years, 4, 3, 2. 1


@member good stuff, so the performance is based on Device Score?


that DEX breakdown

yeas and show how the user experince decreases on the older laptops

help with life cycle manament and stuff

but need a way to determin the age of devices


The timing of you giving me this example could not be more perfectly timed if you tried 😉


lol

glad to here as i am proposing this concept to a customer tomorrow

with a hope to sell in edgedx


Really appreciate it, the value is clear and exactly what I needed


we sold this customer approx 10k laptops and do continues break fix, leaver and new joiner service so look at were we can add value to this type of service

they coing to the point when they think the laptops will need to be refreshed something like this would help itentify if that is the case and how t approach this

Continue reading and comment on the thread ‘Proposal to Group Devices by Age for Life Cycle Management’.  Not a member? Join Here!


Categories: All Archives, ControlUp for Desktops
Topics: Physical Desktops, Reporting

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