Users discussed the agent upgrade process for ControlUp version 9.0.0.1680, sharing that it is recommended to stop the ControlUp agent service on all machines before upgrading. This is more likely to result in a successful first try, compared to upgrading 20 or more agents at once.
Read the entire ‘Best Practices for Upgrading ControlUp Agents’ thread below:
upgrading to 9.0.0.1680. I’ve seen then many times. When upgrading agents about 20-50% fail on the first try and then work on the second try
is it recommended to do 10 at a time instead of 20+
from my experience, the best way to achieve clean upgrades and succeed on the first try, its best first to stop the CU agent service on all machines, and then perform the upgrade
Thx. I’ll try that next time.
I assumed the agent service was needed to do the upgrade
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