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ControlUp for Desktops Training & Support Archives

ControlUp for Desktops (Edge-DX) training and support-related archives from inside the ControlUp Community on Slack.

Python Support and File Transfer on ControlUp

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One user asked if Python will be added to the windows script list on ControlUp. Another user suggested using Powershell to call the Python script. A third user mentioned using Invoke-Webrequest or copying the script itself in the script window for file transfer. Another user suggested using a PS1 script that encapsulates the python script and checking if python is installed, and installing it if necessary. They also mentioned hurdles with file transfer and suggested a feature request for blob storage. Overall, Python support on ControlUp is not currently on the roadmap. Read the entire article here...

Efficient Deployment Strategies for ControlUp Users

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Members of the ControlUp team discussed how to handle deployment scripts requiring an install file or certificate. Suggestions included using a shared location or a platform such as MS Intune/SCCM, although issues with Edge DX were noted. Another option would be to manually install through remote control, but automation is preferred. Some members have found success with using workarounds involving Google Drive and PowerShell scripts. Read the entire article here...

Exploring ControlUp’s Built-In Horizon Trigger

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A user asked for more information about the built-in Horizon trigger in ControlUp. Another user clarified that it polls metrics related to the health of the Horizon API, which can be found in the Horizon SOAP API Explorer. The trigger has four states and can be found at https://vdc-download.vmware.com/vmwb-repository/dcr-public/3bef9659-5a4d-4d48-a32b-ce82faab6504/9f1e76ea-df1c-47e8-a4a9-bfd7dc671d20/doc/vim25/vim25/Types/th.ConnectionServerHealth.ConnectionServerHealthInfo.html. The original user thanked the others for their help. Read the entire article here...

Addressing a Tenable Finding for ControlUp Agent Manager Service at ControlUp

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A Tenable finding involving the ControlUp Agent Manager Service was discussed. A new agent manager was built and tested in order to address the issue. A link to the new agent manager was provided, and one member offered to test it out. A user also asked if the permission change was necessary, and the new version of the agent manager showed that the issue was fixed. The agent manager was eventually to be deployed within 24 hours. The Tenable finding was requested to be rerun to confirm if it was resolved. Read the entire article here...

Automating Server Reboots for Monitored URLs with Scoutbees and ControlUp API

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The discussion revolved around automating the process of rebooting a server that is being monitored using Scoutbees. Various suggestions were made, such as using the API to check alerts on an interval, running a custom hive, and using EdgeDX or RTDX. It was suggested that a user feedback item should be created for this feature. A new version of Scoutbees API was mentioned, which allows for retrieving alerts and writing a script to initiate a server restart based on that. The API can be found at https://api.controlup.com/. Read the entire article here...

Building a Sentiment Survey with ControlUp

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A user was building a sentiment survey and wanted to target a specific user group in AD. However, the picker did not show the desired group. A feature that allows for saving drafts was also mentioned. The team discussed upcoming updates that would address these concerns and potentially provide early access to the new version. The surveys are delivered through the Edge DX Agent to the endpoint and the listed AD groups are based on users who have logged into the machines. A team member offered to add the user to the beta for Sentiment V2. If interested, the user can send their contact details and tenant information. Read the entire article here...

ControlUp Enrich and Intune: A Powerful Pairing for Remote Management

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The discussion in the ControlUp Slack channel focused on the ControlUP Enrich browser plugin and its effectiveness in managing Intune devices. The plugin may require some time to build up data, but overall it has been a useful tool in managing devices. However, there have been issues with matching device names between Intune and ControlUP. The group plans to address this issue and continue to advocate for better management tools. Read the entire article here...

Adding Data to ControlUp Scripts for Enhanced Functionality

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A user had some trouble adding the "Check Profile Sizes" Script in ControlUp and asked for help with finding the script's data. Another user suggested adding some tags to the end of the script to fix the issue. The correct way to add data to the script was shared, and the first user confirmed that it worked. Further discussion included the placement of a report and the accessibility of this feature within the product. Read the entire article here...