A user asked for options to monitor whether a service is missing, and was suggested to use the new service triggers in ControlUp 8.8. This can be done by monitoring the service stop and not configured status, and including the checkmark for just discovered machines. The user faced difficulty with slower login times and broken communications with banking apps due to their security groups not following vendor AV recommendations.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Bypassing Group Policy for PowerShell Scripts
A user was trying to run a PowerShell script in a script action, but was having issues due to an execution policy blocking the script. The user wanted to know if it was possible to bypass the group policy, to which it was suggested this would be seen as a security vulnerability by Microsoft. A workaround of setting the execution policy on the current user was suggested and seemed to work.
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Read the entire article here...
Suggestion for Script to Create Log Bundles with ControlUp Infrastructure Servers
A user suggested creating a script to generate log bundles with logs from ControlUp infrastructure servers such as SBA, COP, IOP, etc. An example of such a script was AppSense-Support.vbs and this was used to successfully retrieve the logs. The ControlUp Script Library includes a script (https://www.controlup.com/script-library-posts/deploy-log4net-for-controlup-processes/) for generating log bundles for Cloud components, although it is more complicated to do so for on-prem components due to the large size of the logs.
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Read the entire article here...
Any plans to add more options for ControlUp Triggers on Services?
Are there plans to add more options for Triggers on Services?
Currently limited to Stopped or Not Configured, but there are other states that can be rep...
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Read the entire article here...
Is there a ControlUp script to reset the hypervisor connection of VDIs with a specific power state?
Hello, I am not a developper, I can run a small quick and dirty script I wrote but I wish there was a proper script to reset the hypervisor connection o...
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Read the entire article here...
How to Configure CVAD Maintenance Mode from a CVAD Integration in a ControlUp Trigger
A user asked about using the CVAD Maintenance Mode from an integration in a trigger. The account was using shared credentials and the Monitor/Data Source connection seemed ok. It was suggested that the user use an Advanced Trigger and select the "Include newly discovered devices" option and use the "Disable CVAD machine maintenance mode" script action to enable the machine. The user was also recommended to check out the Trigger Packs article. The link for the Disable CVAD machine maintenance mode is https://github.com/controlup/script-library/tree/master/Disable%20CVAD%20machine%20maintenance%20mode and the Trigger Packs article is found at https://support.controlup.com/docs/trigger-packs.
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Read the entire article here...
How can ControlUp Edge DX prompt users to confirm disconnects or logoffs in Citrix sessions to avoid hung VMs?
Hello. We are seeing lots of issues with users getting disconnected from sessions, and then not being able to reconnect to the VDI environment due to hu...
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Read the entire article here...
Troubleshooting “Send Message To Horizon User” Script Error
The user was trying to run the “Send message to Horizon user” from the community script using a trigger but received an UAC error. Solutions such as disabling UAC from the Control Panel and making sure the Horizon pod was in the same ControlUp site as the agent machines were suggested. Additionally, the user had to generate Horizon creds on each Monitor server individually. The issue was eventually resolved.
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Read the entire article here...
How can one access the ControlUp scripts database from an on-premise console without Internet access?
A user asked how to access the ControlUp scripts database from their on-premise consoles without Internet access. Suggestions included downloading the entire scripts database to the server or importing individual SBAs, with instructions and links to resources. Thanks to quick answers, the user is now ready to update the SBA and AAVE in their on-premise environment (https://support.controlup.com/docs/how-to-update-sba-and-aa-ve-in-an-on-premise-environment).
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Read the entire article here...
How to Send Messages Based on FSLogix Triggers
A user wanted to send a message to the user whose disk had low profile space using an FSLogix trigger, but the script action for this couldn't be used. Oliver suggested creating a trigger for disk space and then using a script follow-up action to find the user GUID/key, followed by a send message action. He also suggested using Powershell to get the session ID of the user and using the MSG.exe native functionality to send a message to a specific session, if multiple users were using the same machine. Dennis suggested adding a filter for FSLogix Disk Type to the Trigger filter editor, and Nicholas linked a script that is helpful for single session setup. The roadmap also includes FSLogix disks per user.
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Read the entire article here...