A user was looking for help with a script to run in EDGE DX and requested suggestions for the last three lines of the script. It was suggested to replace "SIP DATA BEGINS" with "SIP EVENT BEGINS" - this worked. Cross post can be found at https://controlupcommunity.slack.com/archives/C054KQMGMQX/p1702456041109869
Read the entire article here...
ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Viewing Tree View Data of C Drive in ControlUp Edge DX
A user had a script they were using in EDGE DX that was not showing tree view data of their C drive, so they outputted the data directly in the script and in SIP Begins and Ends but this did not work. The user changed the script to output data to a text file and it worked. They then asked if this data format could be used in data files, and while this is a plan for the future, they were just trying to view the data.
Read the entire article here...
Read the entire article here...
Resolving Double Nesting in EUC Sync Script Folder Path
When using the EUC Sync script, a user found that the Folder Path was double nesting. It was suggested that they use Folder Mappings (https://support.controlup.com/docs/euc-synchronization-with-universal-sync-script#custom-folder-mapping) to map "EUC Environments" with "Horizon", so the Root-level can be pointed to. The user considered the suggestion and noted that the naming conventions were similar.
Read the entire article here...
Read the entire article here...
Requesting Historical Disk Usage in ControlUp
A user asked about the ability to view historical disk usage in ControlUp. To illustrate the need, the current monitoring solution and what would work in ControlUp was provided with screenshots. Sam suggested getting early access to the "sizing recommendations" feature if it isn't enabled yet. @member was mentioned as the contact for the early access and the user expressed thanks for the learning experience.
Read the entire article here...
Read the entire article here...
ControlUp Community Episode #4 – Conversation with Andrew Wood, ControlUp Product Manager
In this dynamic episode of ControlUp Community Radio, host Douglas Brown engages with Andrew Wood, a seasoned EUC industry expert who recently embarked on a new journey as a Product Manager at ControlUp. Their conversation, rich with laughter and insights, delves into a broad spectrum of topics, highlighting Andrew's extensive experience and the evolving landscape of end-user computing (EUC).
Read the entire article here...
Read the entire article here...
Creating Reports on Device Network Connections with ControlUp Edge DX
A user asked if it is possible to create a report based on the last time a device connected to the company's network using EdgeDX. EdgeDX provides the 'netcfg_info' and 'location_history' indexes with information on the public IP and network adapter IP associated at that time. Alternatively, a script can be used to send data to a custom index when an internal IP address is reachable.
Read the entire article here...
Read the entire article here...
Collectively Improve Current ControlUp Functionalities with UserVoice Feature Request
A user sought the help of other ControlUp Citrix DaaS & ControlUp users in pushing for an improvement with regards to the current functionalities. A feature request was made on ControlUp UserVoice (https://controlup.uservoice.com/forums/953875-controlup-uservoice-prospect-request-form/[…]ns/47371013-rewrite-all-controlup-scripts-for-citrix-daas). The user needed to modify an existing script ("Enable CVAD machine maintenance mode") to suit their DaaS environment. Guy is currently scoping out this work with an initial script.
Read the entire article here...
Read the entire article here...
Leveraging ControlUp Triggers to Restart Services After VM Boot Up
A user asked about using ControlUp Triggers to restart a service after a VM boot up. Options discussed include Uptime in Minutes and Status column triggers, but it may be best to use a Scheduled Task in the VM. Advice was given to be careful with the equals operator, as it is risky for numeric values like uptime. A further suggestion was to use BIS-F with a custom script looping until the service is started.
Read the entire article here...
Read the entire article here...
Exploring Monitoring with Citrix UPM Containers with ControlUp Community
Customer questioned the potential for integrating Citrix container metrics into ControlUp's Real-Time-DX. They went on to ask if these metrics would be relevant to Citrix UPM, and @member suggested replicating the UPM config check PowerShell script. This sparked a discussion about the potential for monitoring with Citrix UPM containers and the Control Up User Voice platform, and highlighted the importance of having a good relationship between users and the company. https://controlup.uservoice.com/forums/953875-controlup-uservoice-prospect-request-form/suggestions/47540390-citrix-profile-container
Read the entire article here...
Read the entire article here...
How to View Historical Alerts for a Server in ControlUp Solve
A user asked about how to view server alerts in a historical view, such as disk space. It was recommended to view the last 14 days on the incidents tab in the real time console, and use historical reports in Solve (machine statistics) to get a better picture.
Read the entire article here...
Read the entire article here...