A user was having trouble with their trigger not working, and questions were raised about setting values and checking boxes. It was suggested to remove "from this state" as it was optional, and to try setting a filter of from: greater than 30 to: less than or equal to 30. It was also noted that in the upcoming release of 9.0, this feature of seeing free space for mapped drives and being able to alert on them would be available. Finally, it was suggested to remove "from this state" and check if the monitor had to be restarted.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
How to get the IGEL Device Name vs. the MAC Address with ControlUp Remote DX?
The user asked about how the naming of an IGEL thin client works, as it appears in the COP and in scripts. The network name had not been set, so it appeared differently in UMS and COP, and the scripts gave an error. By setting the Network Name, it should appear consistently across the platform. For more information, please see https://kb.igel.com/endpointmgmt-6.08/en/renaming-igel-os-devices-47711460.html.
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Read the entire article here...
Can I remove\organize\curate the list of ControlUp Script Actions in the right-click context menu?
The user asked about curating the right-click action list in ControlUp - by using a prefix with the company and script name, the scripts can be filtered and found more easily in the Console. Renaming a community script with a prefix may orphan it from future updates. Virtual Expert rules can also be used to organize the columns. The user also mentioned using Site Monitor on a trigger to dump a CSV onto a share.
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Read the entire article here...
How to Determine Device Presence and Last Communication Value in ControlUp Edge DX
A user asked about EdgeDX API, looking for a best Index to use and if an API request should be sent for each device. It was suggested to use the (hidden) _devices index and take inspiration from the Edge UI, which can be accessed by pressing F12. Lastly, using the Get-EdgeDXIndexData with a maxrecord of 10000 was suggested which would retrieve all the records.
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Read the entire article here...
How to use Scoutsbees Shell Extensions to launch applications
The user asked if they can run an application as part of a Scout with Scoutsbees shell extensions. It is possible to run anything on the Custom Hive or Powershell.exe as System. Login Enterprise combined with Azure was suggested for migration testing or a new application, but Shell execution would have to run in the Custom Hive and System context. The user wanted to avoid going through separate teams and departments to use the logon script in Scoutbees.
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Read the entire article here...
How to Include RESCAN DISKS in an SBA Script?
The user asked how to include a RESCAN DISKS command in an SBA script - they suggest adding a couple of lines of code at the end of the script to do this. The code includes a try/catch block and the use of the Out-CUConsole command.
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Read the entire article here...
How to Automate Klling Disconnected Sessions with ControlUp
A new user asked about automating the killing of 100 to 150 disconnected sessions, and was advised to use Script-Based Actions. It was recommended to join the free Administrator course offered by ControlUp to learn more, as well as rechecking out the self-paced recording video piece on the triggers. Additional help in creating a trigger was offered.
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Read the entire article here...
Analyzing Hive Health and Scout Health in ControlUp Portal
This discussion focused on the difference between hive health and scout health, and the health metrics available in the scout details on the ControlUp portal. It was suggested that a "dead man's switch" be included to better help Scoutbee users with a metric to rule out hive-related issues. Hive availability can also be monitored to understand the reason for no test results in a certain period. The URL for the feature "Scout malfunction alert" is https://support.controlup.com/docs/alerts-for-stopped-scouts.
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Read the entire article here...
How to get a lis of what users/groups have access to all of my Delivery Groups with ControlUp
A user asked for a script that would quickly list the users and groups that have access to all of their delivery groups. It was suggested to use the Get-BrokerAccessPolicyRule command with no parameters, however included groups needed to be resolved to get a list of users. A CU_ProcessADObject script was provided to recursively process underlying groups.
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Read the entire article here...
ControlUp Incidents and Alerts Stopped Working
Luke has been having trouble getting 33,000 incidents and his alerts stopped working since last Tuesday. He was advised to check the Monitor and Console VM can properly connect to the required back-end service at https://support.controlup.com/docs/communication-ports-used-by-controlup-hybrid-cloud-1 . Luke was also provided with a script from Support to test connectivity at https://support.controlup.com/docs/how-to-check-network-connectivity-to-controlup-cloud-services and was able to download the script. He plans on logging with Support.
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Read the entire article here...